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Dec. 29, 2006 at 8:56am Eastern by Barry Schwartz
Google Accidentally Deletes Email Of 60 Gmail Users
GigaOM and TechCrunch report that some Gmail users have noticed some or all of their mail has been deleted.
Google has responded with an official statement, explaining there was a bug that affected about 60 Gmail users. Here's the statement via GigaOM:
Regretfully, a small number of our users — around 60 — lost some or all of their email received prior to December 18th. Once we found out about this issue, we worked day and night to confirm that only a few accounts were affected and to do whatever we could to restore as much of the users’ accounts as we could. We’ve also reached out to the people who were affected to apologize and to work with them to restore the email from any personal backup they might have. We know how important Gmail is to our users – we use it ourselves for our corporate email. We have extensive safeguards in place to protect email stored with Gmail and we are confident that this is a small and isolated incident.
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By Barry Schwartz
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Reader Comments
Oh poo! We all make mistakes, nothing is perfect and even the mailman loses the mail at times...
My answer open two accounts and bounce them around to get your email.
David
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Even Google may make mistakes. But actually as a man saving lots of important e-mails in G-Mail, I wouldn't want to be one of that 60 unlucky people.
What??? I thought google had 400,000 backup servers?