6 Easy Ways To Improve Your Site’s Navigation

Just about every website has some form of navigation. Unfortunately, not every website’s navigation is good. Most of the time, a website’s navigation is put together by Web How to improve your website navigationdesigners who know a lot about making pretty websites, but very little about marketing a website or creating a website built for the customer.

Just because your navigation is built into the site doesn’t mean it’s doing the best job of giving your visitors what they want.

Navigation can make or break your website’s overall performance when it comes to retaining visitors, keeping them engaged and driving them through the conversion funnel.

Strong site navigation makes it easy for visitors to quickly find the information that interests them, sans a potentially frustrating “hunt.” It also helps search engines index your important information efficiently and effectively.

Conversely, poor navigation does more harm than good. It confuses visitors and sends them scurrying for the exit. When they can’t find what they’re looking for, you don’t get the conversion you want, either.

How To Improve Your Website Navigation

  • Keep it consistent. Consistent navigation – in both how and where it appears on your site – promotes ease of use and increases your visitors’ ability to find relevant information more quickly. If your navigation is constantly changing from page to page (except where absolutely necessary), visitors lose their on-site bearings and must reorient themselves constantly.
  • Divide categories clearly. If your navigation contains multiple sections, categories or sub-categories, these categories must be clearly and visually defined. In other words, category headings must be separated visually from the sub-categories, even if the categories are links themselves.
  • Make all navigation elements clickable links. When using multiple categorical divisions in your navigation, all heading elements should be clickable links. This is true even with drop-down menus where clicking a sub-category link may be the natural inclination of the visitor.
  • Use accurate navigation titles. Visitors should have a general idea of what they should find on a page even before clicking any navigational link. This is true whether it’s a main navigation link or an internal text link. Use accurate text to describe the linked page so visitors know what they’re going to get. Cryptic or misleading navigation text confuses and annoys visitors, possibly to the point of site abandonment. Make sure all link verbiage, whether textual or in an image, accurately portrays the corresponding pages.
  • Ensure every clickable image has ALT text. This is true of every image, but even more important for images that link to other pages. Be sure to include the ALT attribute with descriptive text. This ensures that everybody knows what the link is, regardless of how they are viewing your site.
  • Ensure your search feature works. When using an in-site search feature, the search results page must always produce relevant results. It must compensate for misspellings, show related items and even produce results for products you don’t have while displaying similar products you offer. Never produce a search result as “no products found.”
website navigation examples

It Doesn’t Work Until You Prove It

An easy, effective way to test your site’s navigation is to first browse a competitor’s website. As you do, take notes on what you like and don’t like. Jot down any problems you run across, as well as anything that stands out as being exceptional. Then go back to your own site and perform the same navigation and note-taking process.

Compare notes between the sites and see if there is anything you can do to make your navigation better. I’m sure you’ll find areas where your navigation is better, but most likely you’ll also uncover areas where your navigation is inferior.

Of course, an even better way to test is to use your analytics to see how visitors are navigating through your site. Make changes only as you can test them with A/B or multivariate tests to ensure you can implement changes that help rather than hurt your site’s overall performance. Use whatever tools you have at your disposal. Continue to test and tweak to ensure your visitors get the best experience possible and you’re getting the results you want.

Image credits: maya13 / 123RF Stock Photo, shutterstock.com

Opinions expressed in the article are those of the guest author and not necessarily Search Engine Land.

Related Topics: Channel: Content | Search & Usability

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About The Author: is president of Pole Position Marketing, a leading online marketing strategy company established in 1998 and currently based in Canton, Ohio.

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  • Forrest Corbett

    Overall, very good. However: “Ensure every clickable image has ALT text.” – I disagree with this being an “improvement” – an improvement, IMHO, would be not to have your navigation be built out of clickable images. Use CSS instead, with live text. The navigation has a greater chance of working for more people on more devices. Eg, if it’s live text, it will scale better and be more readable on a mobile device than if it’s an image.

  • http://www.facebook.com/SubmissionWork Lalit Burma

    What do you think about the linkwithin plugins as the navigation … because more and more bloggers (where photos are important) using it …

    Do you have any suggestion how we can add alt text or if similar kind of things we can implement with own javascript or similar coding.

  • http://www.brickmarketing.com/ Nick Stamoulis

    I’ve worked with several site owners that wanted to pretty much remove drop down navigation from their site because they thought it looked too cluttered. While on site’s menu was pretty big, it was because they had so many product categories that needed to be listed there! They were toying around with just having one long Products page that scrolled down through all their categories. While this may look cleaner, you have to think about how the user is going to interact with your site and what is best for them. Is one page that scrolls on forever really the best way to navigate your site?

  • Stoney deGeyter

    Jim, My point was more toward navigation “sections” that are not clickable. Usually this is done when there are drop-down or fly-out menus, where the main heading can’t be cicked. This is bad practice, IMO. The other things you mentioned are good points, but not necessarily pertinent to mine.

    Forrest, I agree. I should have expanded on this more.

  • http://twitter.com/mttorley mttorley

    I would like to read the “WHY” be hind “Make all navigation elements clickable” – is there a reason you can’t have a header? Content wise it puts an extra load on a client to maintain yet another in between page, and makes the user click 2x. So usability, bad, but why is it good for SEO? Would like to know!!!

 

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