Google Asks Searchers: “How Satisfied Are You With These Results?”

Nathan Sauser spotted a new feedback form on Google’s search results.

It was a contextual pop up that asked him “How Satisfied Are You With These Results?” The responses had smily faces representing five ranges from very satisfied down to very dissatisfied.

A Google spokesperson has confirmed that this is indeed a Google run feedback for aimed at getting feedback from Google searchers.

A Google spokesperson said:

Thanks for reaching out. As you know, we always ask for user feedback in a range of forms — from live experiments to inviting people in to our UX labs — in order to improve our products. This is one of our experiments — one of many signals we take into consideration to make search better.

Related Topics: Channel: Consumer | Google: Web Search

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About The Author: is Search Engine Land's News Editor and owns RustyBrick, a NY based web consulting firm. He also runs Search Engine Roundtable, a popular search blog on very advanced SEM topics. Barry's personal blog is named Cartoon Barry and he can be followed on Twitter here. For more background information on Barry, see his full bio over here.

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  • P Wren

    Who will see this pop-up? How does goog decide? 

  • http://www.rustybrick.com/barry Barry Schwartz

    I believe random. 

  • Lyndon NA

    Why do people insist on using a “middle” option.
    It’s been proven to skew results, as many people will simply opt for the cop-out answer.
    So what ever results they get are likely to be partially useless.

    “results” … how many people are likely to have clicked through and read all of them, or even the top 3?
    Do we know what triggers the feedback?

  • http://profile.yahoo.com/FSRU2DCTHIUEW55KSE4XONQESU Ann

  • http://profile.yahoo.com/FSRU2DCTHIUEW55KSE4XONQESU Ann

     Google has been a great help for every body. It is like “I got questions”, then there’s a “ I got the answers!” A very satisfied searcher here!

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