• FMJohnson

    “Around late May of last year, Google told me…”

    “More red flags went up in October 2010, when Google told me…”

    “In particular, Google told me…”

    I didn’t realize there was someone at the company by that name. I guess he or she is the founder?

  • James Pollard

    I don’t think anyone has mentioned this, but it wasn’t so long ago that Microsoft complained to the DoJ about how the “Google monopoly” was helping Google outperform their competitors on obscure search terms because they have more users entering obscure search terms that they can track the behavior of. So now they’re just stealing that behavior data.

    I think you’re also overestimating the complexity of Microsoft’s data gathering too. Since they are receiving a list of visited links for anyone using their Bing toolbar, all they have to do is group visits like http://www.google.com/search?q=torsoraphy with whatever links were visited after that and they’ve correlated searches to results.

  • http://electronplumber.com The Electron Plumber

    Interesting. Based on this, if I pay a bunch of people to install the Bing toolbar, search for some keywords I want to rank higher for, then click on my results, there is a chance I’ll move up the Bing rankings?

    Cheating or thinking outside the box?

  • http://rajeshsr.co.cc/blogs/ Rajesh S R

    @Danny I think link to ” Curation is the New Search is the New Curation.” seems incorrect. I think it should be: http://paul.kedrosky.com/archives/2011/01/curation_is_the.html

  • Pat OConnell

    The behavior of both Google and Bing reminds me of Artificial Intelligence software, which can change its behavior based on how a user reacts to the software.

    I don’t know if that’s accidental behavior or deliberate.

    Discuss?

  • Clint13

    The most interesting point of this whole article is not the accusation that Bing copied Google results but that Google altered their algorithm to manually rank pages.

    Let me say that again – GOOGLE ALTERED THEIR ALGORITHM TO MANUALLY RANK pages.

    Now admittedly Google did say this was a one-time deal but this proves IT IS POSSIBLE.

    Is this the first time the Google algorithm has been altered to the benefit of a single entity of individual?

    Pandora’s Box indeed.

  • http://www.sescout.com sescout

    At SEscout – http://bit.ly/i5nTOO – we track over 2 million search phrases on a daily basis for both Google and Bing rankings. Not only do they very rarely match up for long-tail terms, they’re typically wildly opposite.

    This article just screams “sensationalism”. It’s totally one-sided and to be completely frank, probably not true.

    I think, “Opt-in programs like the [Bing] toolbar help us with clickstream data, one of many input signals we and other search engines use to help rank sites.”, pretty much sums it up. Bing isn’t admitting to anything, in fact, you didn’t even get their side of the story from this, but of course it’s okay if you simply reply with “well that’s what Google said”. Calling this a “sting operation” is absurd.

  • http://jvance.org/training Jordan Vance

    Actually, if Microsoft/Google do track the URL of every page you go to, they’ll know what you searched for when you click on a link in google. Not that it’s incredibly obvious, but it’s in the URL (Microsoft do not appear to do the same thing).

    For instance, if I search for Boston Bruins in google, the URL for bostonbruins.com goes through a re-direct: http://www.google.com/url?sa=t&source=web&cd=1&ved=0CDMQFjAA&url=http%3A%2F%2Fbruins.nhl.com%2F&rct=j&q=boston%20bruins&ei=7mZITYOqFoHegQf1m-mmBg&usg=AFQjCNE0LBI-3qxUVcrcG5l60SNIasyyvA&sig2=Wl7bWo9ikB-4emqdbKDeyA&cad=rja. There you cans see both the url and query parameter (q=).

  • Patrick Correia

    In your discussion of the terms of use for IE’s Suggested Sites feature, I believe you missed the simplest explanation of why the terms state that “Information associated with the web address, such as search terms or data you entered in forms might be included”. You discussed the possibility that they don’t actually collect search data, but I think that Microsoft’s example illustrates what they probably mean.

    Assume, for the moment, that Suggested Sites only submits the URL of the page you’re on. If that page was generated in response to the submission of a web form that used the GET method (instead of POST), then all the data you submitted in the form would be contained in the URL. In that scenario, Suggested Sites would receive all the form data you entered, without Microsoft really having any control over it. This is exactly what the Microsoft.com example is illustrating. In this scenario, the Suggested Sites TOS are actually very responsible, since they ensure that non-technical users are aware of the fact that the data they enter may end up as part of the URL that is submitted to the service.

    Now, it’s possible that Microsoft is actually collecting form data intentionally – there’s nothing in the TOS that limits them to only collecting form data in this “innocent” scenario. But I wanted to point out that there’s a simple explanation.

  • http://stackoverflow.com/users/291741/chris-lercher Christian Lercher

    I was thinking, that there _might_ also be a completely different reason, why the results finally showed up in Bing. (And by the way, this would even explain, why it didn’t work with all sites.) In other words: It doesn’t necessarily have to be a client tool like the Bing toolbar.

    It’s just a wild guess, but it could be, that the target sites (teamoneticket, rim, foodnetwork) are using an analytics tool to analyze the referer header, and post the “what links here” results, and the search terms that were used, somewhere on their site, or maybe on a different site. Using so-called “Refbacks” is not too uncommon after all.

    This is not to defend Microsoft here at all – it’s just that I can’t make the conclusion “Results show up” => “Bing toolbar (or similar) must have sent data to MS”.

  • http://www.johnbeagle.com John Beagle

    According to this article from Danny Sullivan, http://searchengineland.com/what-social-signals-do-google-bing-really-count-55389 , both Google and Bing are using Social Signals as part of their search results logic.

    So isn’t Google part of the social experience on the web? Bing using Google in their secret formula is easily a good ingredient.

    Besides, I wouldn’t be a bit surprised to find out that Google also is using Bing data as part of their overall formula. No one knows for sure what’s in there (Google’s search algorithm).

    Companies who live in glass houses shouldn’t be throwing black kettles at each other. Or something like that. lol

  • diego

    “Information associated with the web address, such as search terms or data you entered in forms might be included.”

    I think that the thing that actually sounds alarming is that, given that nobody knows what IE logs, all your passwords (twitter, facebook, bank, …) could be logged too.
    What happens if their DB is ever breached or the encryption that MS uses is found to be exploitable?
    tic-toc tic-toc…

  • http://blog.nextblitz.com galeal

    Danny – I always assumed Google used this data – shocked to see they don’t – seems like excellent feedback loop data. Any insight into why they don’t use it (or say they don’t use it)?

  • CharlesGibbs2010

    I applaud Google for going public with this!!!

    They could have done the easy thing and very easily have gamed this. Loading the bing toolbar on a fraction of their trillion servers and repeatedly click on a porn site for the misspelled search term Steve Baalmer.

    Ultimately, it reinforces my prejudices about microsoft that it attracts more of the desperate to win types (spawns of tiger moms).

  • http://smart-keywords.com Aussiewebmaster

    Danny the article definitely was written with journalistic skill and while I think at times you may be too close to Google, since they are the big player, I understand they will get more coverage.

    Now as far as cheating – Google’s words not yours – I think that is not the appropriate choice of descriptive. As has been mentioned by quite a few of the people above, you keep an eye on the competition. Copying some of their ‘innovations’ or new information sources is not surprising – Google does it all the time as well – ‘Google Offers’ is a good example, as is the Android App Store.

    Bing’s actions are more like what is done in the fashion industry. One designer uses a technique that becomes popular and others rush to copy – how do they know what to copy? They watch everything their competitors are doing.

    The example of made up words is perfect to use to understand what is being done. Bing wants to have search results for everything just like any engine should, so how do you do that? Watch if new words are being seen by other engines – I would wager a guess they are looking at all the other engines as well, not just Google for that.

    Google needs to get over itself. The timing of this release was done for maximum impact – Matt had a big grin while he made the claims at BigThink and if he were honest, I think part of it was motivated as a way to downplay Bing – hey why are people going over to Bing when they are just copying us may help get the market share back to them or even have a big swing and really hurt Bing’s share.

    Was this announcement done more to impact Bing’s credibility with their partners?

    Google has a monopolistic view. They want to be the only search engine, the only analytics program and I am sure the only smartphone operating system.

    The biggest thing this great article lacked was an opinion on why Google made the information public.

  • http://drgeorge.org George F. Rice

    As of 5 pm EST on 1 February, “The Wiltern seating chart” was still the 5th most popular result on Bing for “hiybbprqag” (after 4 “Microsoft is cheating” articles). Absolutely hilarious. Microsoft doesn’t appear willing or able to hide the smoking gun even when the room is crawling with reporters…

  • http://www.netmagellan.com/ Ash Nallawalla

    More power to Bing. Search engines learn by crawling the web and crawling Google’s results is fair game. Imitation is the sincerest form of flattery.

  • SterlingT

    This sheds a whole new light on Googling with Bing. http://www.collegehumor.com/video:1915736

    :)

  • Steve Stoffers

    Bing works, Google doesn’t if you are outside the US. Yesterday I switched to Bing after using Google for more than 10 years. I live in SE asia and got way too tired of resetiing and saving English as my preference 50 times a day, everyday.

  • consumerjustice

    I wonder what Bing used as it’s starter database for it’s search results.

    I have been waiting for years for some things that used my real name to drop off of Google. They were almost gone, and then Bing started up: the “digital dirt” was again a number one search result.

    IMHO, the biggest problem with the Internet is anything that is published about you is saved forever. There is no way to ban the use of your name, since other people might have the same name. If your name appears in mainstream media simply because it appears in public court record or the police are seeking to interview you as a “person of interest”, then you become a public person whether you want to or not. Historians and librarians are now wringing their hands about “saving” lost web sites, without regard to whose privacy might have been invaded and who might want them to go away. There are “investigation” sites that are dedicated to aggregating any information they can about people, no matter how old. And they often mix the information of several different people!

    Google has ruined a lot of people’s lives already. Bing resurrecting Google results just revives and perpetuates this tremendous injustice.

    I would like to see a law that would enable people to black out any mentions of their name more than six months old. If some employer or nosy person wants to investigate you, let them do it the time-consuming old-fashioned way: go to a public records office and squint at microfiche all day. This would serve as a good anti-bullying measure, too. Perhaps there can be a “do not mention” list along the lines of a “do not call list”. Let people, including mainstream media, who keep stuff on the Internet without redacting names become legally liable.

    Anyway, I really hate Bing for dredging stuff up. I hope Google succeeds in their complaint.

  • Adam Wehn

    This is just another reason for me to be glad I don’t use Internet Explorer as my primary web browser. It also makes me despise Micro$haft even more for their underhandedness.

  • http://www.sefati.net Alireza Sefati

    I think Google would have done the same thing if it was in Bing’s position. We all learn from our competitors. As an SEO, I often tend to look at what my competitor is doing in order to rank better than my site and replicate their work, and also add my own innovation too.

  • http://www.jobsfor10.com JobsFor10

    Bing should focus on their quality services. Period.

  • http://ncell.com.ar leofishman

    I still remember 1999, when searching with google “more evil than satan” and clicking I’m feeling lucky, redirected the page to microsoft.com site

    I wonder what else does microsfot with the data they collect

  • http://seanreilly.com/ Sean Reilly

    I have little sympathy for Google complaining about “copying”. One more analogy along the lines of the “running a marathon” complaint: It’s like spending years designing and building a touch-screen phone with no physical keyboard only to have a competitor come along and clone it.

  • CharlesGibbs2010

    Bing is a search engine. A search engine crawls the web, indexes and spits out the results. By showing the same irrelevant results for the google made up words as google, although the words didn’t appear anywhere within the webpages, bing proved that it is doing nothing but copy google’s index. It is sad that google is unwilling to act on this.

    I am very sad to see so many readers justifying this dishonest behavior. I suppose it is not surprising, given how many crooks lurk around here.

  • http://searchengineland.com/ Danny Sullivan

    Catching up on some comments, now that I’m back from the Bing event.

    Yael, Bing absolutely does NOT copy every Google search. I never said that. I actually said the opposite, that most of Bing’s results do not appear identical to Google’s. But in some unusual case, it seems more likely that what does well on Google might be used as a signal for the same things to also do well on Bing

    Michael, Jamie, I’ve seen several other people echo your comments.

    Contextfree, it was kind of a joke. And if you’re mining some of Google’s searches, it seemed funny. You might not agree.

    Tubby, you and Google would agree on what’s happening. Where you’d disagree is that Google would indeed consider this copying.

    Chris, Google says it has some Facebook signals, too.

    FM, I was speaking about the company in general as the source. I think you understand that. I also think most people understand it, as well.

    James, interesting point.

    Clint13, yes, it is possible, for the specific test terms on the list, as long as they don’t exceed a certain threshold, as long as the code stays up. And yes. Which is why Google is disassembling that box.

    SEscout, yes, it’s Google’s story. That makes it pretty one-sided. As I’ve explained above, I’ve tried to add balance where I could. At this point, there’s no doubt I’d say that Bing is seeing searches on Google, and that those searches can influence the results. Which results, how many and to what degree is where there’s current debate.

    Galeal, I was surprised, too. I’m working on a follow-up to get more details.

    Aussie, I thought I made that clear. They wanted the information out before the event, because they thought it was important to discuss. Bing, obviously, would disagree. I went ahead with it, because they were going to speak about it regardless.

    George, if they pull it down, some might then point at that to be a “smoking gun” showing it as “proof” they’ve done something wrong. Bing is saying they’ve done nothing wrong.

  • http://www.e-wali.com Ahmad Wali

    After this news what would be the response from Bing? I think they should accept and put a sign Bing Powered by Google or they should put a disclaimer that we display results from Google to enhance our searching technology. It is unethical to copy the results and denying that we do not copy.

    Moreover, if Google going to sue Bing or a lawsuit? Bing market share will come down after this news. I am REALLY SURPRISED on this News.

  • http://grovik.net J G N

    Look at this: http://goo.gl/O7BnQ.
    The literal translation would be unable Bing. I pointed out some time ago. That the results are either very different. Or the other way very similar (for English).

  • bonnieyu

    I’m on the side that utilizing IE toolbar data makes sense as a signal, but it needs to be tweaked so that it can’t be gamed. for cases of extremely low count queries such as really odd misspellings where it’s hard to get other signals except from users, it seems reasonable. G has a huge advantage because of their search share so they get a lot more of those long tail queries. It’d be difficult for Bing to get that kind of data.

    Anyway I like this because it will challenge Bing and other engines to come up with other ways to get solve this problem.

  • http://www.timacheson.com/ timacheson

    This is utter nonsense.

    And yet, the same headline and story have suddenly appeared on seemingly every tech blog. This is pure corporate wartime propaganda from Google. Bing is unique, and superior, with less Spam and junk — but thanks for confirming that I might as well be using Bing as Google can’t tell the difference. Google and Bing give different results, so the algorithm is clearly not the same — please stop lying.

    This is also blatant hypocrisy. How dare Google speak of innovation? Google employees have propagated the myth of their innovation for so long, they’ve begun to believe it. Google’s innovation doesn’t extend far beyond search, and that was a decade ago!

    - Google’s Android OS is blatantly an attempt to copy Apple’s iPhone and iOS. And it’s actually just Java, which they are using without permission.

    - Google’s Docs is openly just their attempt to emulate MS Office. And Google acquired it, they did NOT innovate it.

    - Google’s GMail is blatantly copying Hotmail and Yahoo mail.

    - YouTube was purchased by Google, not innovated by them, presumably because they couldn’t just copy it as normal.

    Need I go on?

    If Google wants to play dirty let’s put more facts on the table. Sadly people who know the truth don’t have Google’s vast exposure.

  • http://www.miranda-im.de Lastwebpage

    Google made a similiar test with e.g. Opera or Firefox and Bing as search provider?
    If not, the test scenario was wrong and bing stole nothing.

  • patsmith

    It seems to me this could be happening even with no intent on Bing’s part to copy results from Google or any other search engine. That may be implicit in some of the earlier comments, but it’s worth stating it explicitly.

    It might seem reasonable for Bing to use information from Suggested Sites (SS) thus: (1) Just because SS says a user visited a site doesn’t make it okay to include that site in search results – the site might be private, and the URL might include confidential information such as passwords. (2) But if the site’s URL is known to be public, then use the SS information about the site to help decide when to include it in search results.

    One of the things the SS info might include is “which website referred you”, according to http://www.microsoft.com/windows/internet-explorer/privacy.aspx. So if a user gets to en.wikipedia.org/wiki/Blue by following a link from private.x.y.z/periwinkle, this would make it a bit more likely that a search for “periwinkle” on Bing would return the Wikipedia page for blue.

    If Bing follows such a strategy, then it’s going to pick up Google search results without even trying. “So the user got to http://www.bing.com from http://www.google.com/search?q=bing. OK, let’s raise the probablility that searching for ‘www’ or ‘google’ or ‘search’ or ‘bing’ will return http://www.bing.com just a smidgen.”

    For Bing to avoid using Google search results, it would actually have to go out of its way to check the referring URL, see that it is a Google results page, and decide not to use this bit of information to weight search results.

    From the outside, we can’t know if this is what Bing is actually doing. But it does raise an interesting question.

    Even supposing we all agreed that one search engine should not deliberately copy results from another (and that’s not obvious), if an engine’s normal operation would automatically pick up results from another engine, is the first engine obliged to put in extra effort to prevent this from happening?

    (Disclosure: I used to work for Google, but have never worked on search, at Google or anywhere else.)

  • B. Dougherty

    I think The Google is crying Wolf on this one.

    Their “sting” doesn’t show that Bing copies Google search results. It shows that Bing takes advantage of user behavior data.

    In the “hiybbprqag” example, the Bing algorithm apparently learned that users click on the link to the Seating Chart article after doing a search for “hiybbprqag”. That search might have been on Google or Yahoo, or even Bing itself, if those other engines had planted honey pots of their own. It doesn’t matter which search engine the user was on when they found the link.

    Now, if the Google testers had NOT clicked on the links for the high-ranked bogus search results, and found that Bing ranked the same sites highly, this might provide evidence of copying. In that case, MS wouldn’t have learned from user behavior, because there wouldn’t have been any. But the Google testers didn’t try that. Too bad.

    I’m really surprised that Google is being so alarmist about this. I’ll bet they didn’t even consult with a statistician.

  • http://seoelk.com seoelk

    well maybe that’s just a bloody coincidence :)

  • http://www.letic.fr Anthony Callegaro

    This confirms a trend we have been seeing in some of our customers ads see : http://opticout.com/en/about_bing_copying_google_search_results

  • http://searchmatics.wordpress.com PawelW

    I am not surprised that Google alarms. If Bing copies results from Google, then Google can be seen as authority. Coming closer to Google results means – we do not trust our own algorithms. Why? see this: http://t.co/tm6Ej0P

  • http://www.paulcherry.com.au cherrytron

    Hi Danny, great article. When I read this I wondered if their signals could be coming from “all” click-stream data. Sure, Google would have more data volume than anyone else on the planet so it could be very easy to confuse the volume of data with the strength of such a signal in an algorithm. But, maybe someone should do some more tests with other sites anyway?

    If I was writing an algorithm that used click-stream data and considered a random walk on any website, say I came to SEland and searched for a weird term but then clicked on whatever result you returned, if I could see the user path in that data (like MS/IE can) then I would use it.

    I really wonder if Google is alone here, can we put together a test and see if Bing is using this type of data from all websites?

    Microsoft have similar research that suggests to this kind of technique in lots of places, here is just one for example: http://research.microsoft.com/apps/pubs/default.aspx?id=142649 (If I can’t put links in, cause I am new here, search Google for “Result Enrichment in Commerce Search using Browse Trails” it was the 3rd result for me).

    Besides, who uses Bing anyway?

  • Rycke

    I have a Bing story for Google and Goodsearch. Their browser suddenly appeared as my new homepage, and I can’t get rid of it.

    I had Goodsearch set as my homepage, but one day another search engine replaced it, and when I went to Goodsearch, I could no longer find the button to make it my homepage. Same result for Mail.com.

    That page was not Bing; I can’t remember the name, because within a couple of weeks, it was replaced by Bing. I used their contact button on their page to ask them to take it off my computer, a couple of times, and have been totally ignored.

    I want it off my computer. I have to look at it every time I get on the web, and I can’t get rid of it. I want to set my own homepage. Please help!

  • parseljc

    Haven’t the geniuses at Google ever heard of a “control” in an experiment?

    Google Engineers should register a new domain. How about Sdsgfrdsfg.com? Set up a search engine there. A fake search engine. One that includes “search” and your search terms in the URL when you search for stuff. Then put the same fake unrelated results in for specific searches like “asefas asrggevcce aaiesojrf”. Then go run the exact same tests from your IE browsers again with Suggested Sites and the Bing bar on. And check to see if you notice any amazing changes on the Bing results page for “asefas asrggevcce aaiesojrf.” Of course you will, if you run the scenario exactly the same way.

    Then of course SELand will be OBLIGATED by journalistic integrity to run an article claiming that Bing is COPYING their search results from Sdsgfrdsfg.com! Think about it.

    The bottom line is that in the Google “experiment,” if the Google “engineers” had NOT actually clicked on the top fake search result, that would have told you something more. Because that would mean that MS was just running searches on Google and looking at the results. THAT would have been a story!

  • B. Dougherty

    Precisely, @parseljc:. I kinda made a similar point in my comment, timestamped at 7:35.

    Not that I’m accusing you of scraping my idea, LOL! We both simply mined our own stores of common sense.

    Like you, I am stunned that Google has the nerve to (1) publicize this “experiment” (2) make the ridiculous claim that Bing is copying their results, and (3) expect no one to question their pretzel logic. Well, I guess I’m not so surprised at #3. Most people (including, sad to say, search engine bloggers), don’t quite understand the tech. Plus, these claims do come from Google, after all. Who have just lost a modicum of my respect.

  • http://www.website-articles.net/learnmore.php Allen Graves

    I’m a content marketer. For years I’ve been watching people steal my content and publish it elsewhere – eventually some of it ended up outranking my site and pushing it into the dreaded Google supplemental index.

    Countless contact attempts have been made about it over several years and I have never heard back from Big G, nor did any of my pages ever come back. I have been completely ignored.

    How does it feel Google?!

    I’m sure I am one of thousands who has had this happen to them. Could this be a touch of Karma? True, I’m talking a single page of content out of billions, but if Google is going to balk at what Bing is allegedly doing, then perhaps they should give a little of that attention to those who have been complaining about this very thing to them for years!

    Cheers…

  • http://www.kansascitySEO.org kcseo

    Maybe @Google they should do a super bowl commercial about it. right after the @BING commercial runs ;)

  • http://www.botskool.com Syed Aamir Aarfi

    No matter who gets rich, the Google is the best and MS are jealous and cheat without getting their hands dirty. But Google caught them red handed.
    In fact Bing’s claim as a search engine fails and bing’s results are more like a book mark results, delicious. Which is definitely not AI but real intelligence which we call cheating, and yeah Robots get confused but Bing hits the bulls eye, without suggestions, through its old cranky Internet explorer which are only used in third world countries where IE is synonym for Internet.
    Anyway, thanks to MS for teaching how to use computers and internet to an average human being. But wait Google also collects data from Chrome but does suggests lot of options which is possible only via AI and data collection over the years. Yahoo! for that matter is much better than Bing and in fact I still respect them and believe they ‘ll be back competing with Google and break the monopoly.

  • http://smart-keywords.com Aussiewebmaster

    Danny the thing is the panel was about addressing spam – I suppose Matt could have said well Bing grabs all sorts of spam – even the stuff we set up as a trap for made up words

  • richyokevin

    Let’s see.

    1. Search for “hiybbprqag”, google’s honeypot word. Right now, Google returns 2 pages of results. Bing returns 7 pages with all relevant results. Who’s better?

    2. Don’t forget the Google toolbar. They track data and dial mommy as much as IE dials Microsoft with your click data. They both track where you’re clicking – be it Bing search results or Google search results or independent clicks. Google toolbar uses you and your data as much as IE toolbar does.

    3. Don’t forget Google’s famous words: they could give a crap about your privacy. That’s what their “adult” CEO Eric said. They have your data, they sell your data, they’ll sell more data as much as they want. They don’t care about your security or privacy.

    4. Google has used and stolen from us, big time. Remember the free 411 calls? They used the data for training their speech engines – did they tell you? Did they thank you? They just dumped us all as soon as they had enough training done. We were a one-night stand.

    5. What has Google copied and failed at? From Microsoft, Apple, the rest of the world? Umm – plenty.

  • morkedi

    @richyokevin

    Are you kidding?

    Google search results for “hiybbprqag” is 52.600, and in Bing is only 3,420! They can’t copy all of them from Google! :D

    Bing (Microsoft) busted!
    Epic Fail for MS!

  • purplepeopleeater

    For all of Google’s innovations and contributions to tech & culture, its bread-and-butter, search, has always caused me some ambivalence: their search engine has been superior since it emerged on the scene, and it has never stopped evolving. But while the technology behind it is all their own, the simple fact remains: their business is based on *capturing* public data and building its own content through the display of that data. In some cases Google partners with companies to integrate “proprietary” data, for example Twitter users’ realitime tweet stream, but this still requires that *users*, en masse, produce information voluntarily that Google then selectively displays — and then profits from doing so.

    Again, this is a great service that Google provides for free, and they are an ethical and quality company that demonstrates respect for the community. But at the end of the day, Google’s business is to create content (search result pages, image result pages, news feeds, product result pages, movie showtimes, flight information, weather, snippets and secondary site links, page caches, etc.) out of *other people’s data.*

    There’s another layer here: Google has a vast source of its own proprietary, private data in the form of user keyword searches. Make no mistake: this is a type of user-generated content that is massively valuable, especially when it is gathered and analyzed over time. Google has tools to make much of this data publicly query-able, but no one has the insight that Google has into the cultural zeitgeist, and this is unprecedented. Google’s entire business is fortified, and its search results improved by orders of magnitude, by incorporating the “content” of user search queries (queries as trends, as patterns, as location-based descriptions of a population, as yearly cycles, as flu pandemics, as reports of a concern or interest…). I call this “content” because these keywords have to be said to go beyond an “index query” in any simple sense.

    So: is Bing being unethical by incorporating Google’s results? Yes, without a doubt. But Google should have handled this differently, perhaps by letting the quality of search results speak for themselves (since copying search results will not, ultimately, make for the better search engine). But at the end of the day, Google’s content — a search result page — is public information. It has relied on publicly accessible content for its entire business model, and that content is really the content that we, everyone, publishes to the web. It is nobody’s, it is everybody’s; and the company with the largest “cache” of this other-peoples-content has a major competitive leg-up. Bing is catching up to Google, no doubt, and has a long way to go: but this shortcut, as technically unimpressive as it is, should hardly be called an offense by Google, lest we should critically consider how they themselves built a business by “crawling” other people’s content.

  • http://www.dissolute.com.au/ Piers Johnson

    I’d like Google to have done a proper double blind test, and even have some engineers only using Suggested Sites and others only using Bing Toolbar – that would have been a better indicator.
    Still, it’s nothing we didn’t already suspect, is it? I’d noticed Bing getting more G-like over the year.

  • NVRAM

    I’m not that surprised that Microsoft is “cheating” by stealing (info) from Google. But while it’s despicable, it’s not all that surprising.

    If you search at Google, and click any links in the results page, they capture which links were worthwhile for you for those search terms (at times I’ve done a copy-n-paste and avoided feedback on the page, but rarely).

    But here’s what HAUNTS me — in this scenario, Microsoft is also watching your searches and watching your clicks AT GOOGLE, and almost certainly not with your INFORMED CONSENT. Like a nefarious thief lurking in the shadows, they’re invading your privacy.

    I see only two options – either they explicitly capture what you do when you search Google — and are thereby obviously guilty of industrial “cheating.” Or perhaps they do this for EVERY search query, regardless of the site — in which case it’s an even bigger invasion of end-user privacy.

    Badly done, Microsoft. Badly done, indeed.