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Google Confirms Review Stars’ Mysterious Disappearance In Search Results Was A Bug
Google review snippets are now back after a bug that caused them to drop out of much of the search results for about a week.
Earlier this week, we reported that the review stars began dropping out of the Google search results. Within 24 hours of that report, the review stars started showing up again in the Google search results.
This morning, in a Hangout, at the 56-minute mark, Google’s John Mueller confirmed they are coming back, and the reason they dropped out was a bug. Google said they fixed the bug, and the reviews should all come back soon.
Here is the Mozcast feature report tool showing us they are now back to normal in the search results:
The reviews initially dropped out on February 16, then starting coming back a few days ago, after we reported the issue to Google.