• http://www.directresponse.net Dave

    Kelsey, some really great incite in this article.

    I couldn’t agree more with you when you say the interactions between a business and its social media users are endless. We have entered an era where people are getting bored and ignoring traditional advertising and looking for something new.

    Your statement about giving the customer a reason to check in rather than just asking them is great as well. Customer satisfaction will drive people to post good reviews out of the kindness of their heart, but giving them a qualitative incentive would seem to create larger results.