Sep 2, 2009 at 10:02am ET by Greg Sterling
A version of local search has existed on Twitter for some time: asking your followers for local recommendations about places to stay, things to do and so on. One can also use Twitter search itself, though it’s very hit and miss in terms of the quality of results. And there are also the third party search engines that use the Twitter API. Yet those typically produce the same uneven results.
But in what is a first (to my knowledge) Idearc’s Superpages has brought true local search to Twitter through Twitter.com/sp411. Twitter users can now conduct searches of the Superpages database and get results as direct messages on Twitter to their local queries. (They can also retweet and share them, which makes it that much more interesting.)

Here’s the process:
Here’s what it looks like:

Just a couple of seconds after the direct message is sent you see something like this:


If you click through on any of these links you are taken to a business profile page on Superpages’ site:

After the initial set up process, in which you follow sp411 and it follows you, the service proves to be quite useful especially if you’re looking for a specific business phone number or address. It’s also an example of Superpages proactively taking its data and local search capabilities out to where users are, not unlike what many companies have been doing for some time on Facebook.
And in case it isn’t self evident, this also makes Twitter/sp411 a local-mobile search tool as well.
There are a couple of other Twitter bots out there but this is the first local search tool on Twitter. I would imagine, as people see and start to use this, we’re going to see a bunch of vertical and other search tools employing similar functionality. And as they start to emerge they make Twitter a much more interesting and useful site.
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Premium member since 08/2009
Got to hand it to Idearc. This is a great idea and I would expect to see a lot of fast followers.
Premium member since 08/2009
no Twitter pun intended btw
Premium member since 06/2009
That is pretty cool, its about time Idearc joined the modern age…how about taking it to the next step and including local Tweets in Superpages.com listings?
Is it really that big a deal that we can now do with Twitter what we were already doing with the non-Twitter Internet? Is this really a great leap forward in terms of convenience? I’m not grasping the significance.
If it used Twitter to identify my location from my profile information, so that I could just ask it for “pizza” and get pizza in Norfolk (or at my latitude and longitude), that would at least be something. This just seems like using two websites to do the work of one.