Interflora Wins Five-Year Battle Over Google AdWords Trademark Infringement

Google legalThe High Court of England and Wales ended a five year legal battle between Marks & Spencer and Interflora yesterday.  The court ruled in favor of flower delivery network Interflora, concluding that retailer Marks & Spencer breached trademark infringement laws by bidding on the keyword ”Interflora” in its Google AdWords campaigns.

In the European Union, Google allows bidding on trademarked keywords except when the ads are deemed to be misleading and “confusing as to the origin of the advertised goods and service.” Yesterday’s ruling finds Spencer & Marks in breach of that exception.

In the judgment, High Court Justice Arnold said that Marks & Spencer’s use of “Interflora” to advertise M&S’s own flower and gift website constituted trademark infringement. He said, the M&S text ads “did not enable reasonably well-informed and reasonably attentive internet users” to determine if the ads referred for M&S or Interflora. He further stated, ”On the contrary, as at 6 May 2008, a significant proportion of the consumers who searched for ‘interflora’ and the other signs, and then clicked on M&S’s advertisements displayed in response to those searches, were led to believe, incorrectly, that M&S’s flower delivery service was part of the Interflora network.”

This ruling is the culmination of the judgment passed by the European Union’s Court of Justice in 2011.

Both companies have the right to appeal. A spokesperson for Marks & Spencer said,  ”We are disappointed by today’s judgment. As we are considering our position and all options available to us, it will be inappropriate for us to comment any further at this stage.”

Rhys Hughes, president of Interflora British Unit, said, “This ruling helps ensure that when consumers search on the internet for “Interflora”, they can be confident in knowing that the flowers bought online come from a member of the Interflora network.

The amount Marks & Spencer will be required to pay Interflora in damages and costs is expected to be determined in court later this year.

Related Topics: Channel: SEM | Features: Analysis | Google: AdWords | Legal | Legal: Trademarks | Top News


About The Author: writes about paid online marketing topics including paid search, paid social, display and retargeting. Beyond Search Engine Land, Ginny provides search marketing and demand generation advice for ecommerce companies. She can be found on Twitter as @ginnymarvin.

Connect with the author via: Email | Twitter


Get all the top search stories emailed daily!  


Other ways to share:

Read before commenting! We welcome constructive comments and allow any that meet our common sense criteria. This means being respectful and polite to others. It means providing helpful information that contributes to a story or discussion. It means leaving links only that substantially add further to a discussion. Comments using foul language, being disrespectful to others or otherwise violating what we believe are common sense standards of discussion will be deleted. Comments may also be removed if they are posted from anonymous accounts. You can read more about our comments policy here.
  • Sergiu Draganus

    Thats Amazing!!! Usually competitors are biding on copyrighted keywords via AdWords but on different locations. You can check other locations directly via AdWords or run a complete multi-location ( by countries or cities ) report on your copyrighted keywords using an Advertisers Tool as the from GeoRanker

  • Jim Jansen

    See 2012 judgement here: Case No: HC08C03340 at The Society for Computers and Law

  • Alexander Edbom

    That’s just a huge mess..

    If anyone should pay, it’s Google. Their ads are mixed together with organic results.

Get Our News, Everywhere!

Daily Email:

Follow Search Engine Land on Twitter @sengineland Like Search Engine Land on Facebook Follow Search Engine Land on Google+ Get the Search Engine Land Feed Connect with Search Engine Land on LinkedIn Check out our Tumblr! See us on Pinterest


Click to watch SMX conference video

Join us at one of our SMX or MarTech events:

United States


Australia & China

Learn more about: SMX | MarTech

Free Daily Search News Recap!

SearchCap is a once-per-day newsletter update - sign up below and get the news delivered to you!



Search Engine Land Periodic Table of SEO Success Factors

Get Your Copy
Read The Full SEO Guide