How To Use Regression Analysis To Estimate Incremental Revenue Opportunities

My previous article was about estimating the potential for growth for those paid search campaigns capped due to insufficient budget. This was definitely the easy part since the logic behind the assumptions involved in the calculation was fairly simple. Now, we can address those paid search campaigns capped due to insufficient rank – and there are going to be more assumptions involved since all metrics are going to be impacted: the rank obviously, then the CTR, CPC, and pretty much everything else as a result. This article goes beyond impression share (IS) analysis and is actually mostl [...]


How To Get Analytics Right With PLAs

More so than any other product in the AdWords suite, managing, reporting on, and making sense out of Product Listing Ads (PLAs) extends beyond the toolsets provided in AdWords. The levers that we can push and pull exist within two unique systems -- AdWords and Merchant Center -- and, as a result, we need to do some internal legwork in order to effectively merge the inputs and outputs and come up with actionable analytics to optimize on. At my agency, we’ve been working on some different ways to more effectively work with PLAs, given the available analytics and levers for optimization. [...]


Google Analytics Rolls Out Solutions Gallery

The quest for the right Google Analytics dashboard, custom report or advanced segment generally begins with a problem that you cannot solve. Until now, you searched for others with your same problem and hoped they shared the solution in a blog post so you didn't have to figure it out all by yourself. While there's real value in solving your own issues, that take so much time to figure out; whereas, finding a solution that others have created is a win in my book. Google Analytics Solution Gallery Last week, Google announced an effort to make finding such solutions even more easily available [...]


How To Estimate Incremental Revenue Opportunities With Impression Share Data

When looking for opportunities for growth, most search marketers try to find ways to estimate how much they can scale up their paid search effort, and what would be the impact on ad spend, revenue volume, and efficiency. There are lots of different ways to go about this – one way I’d like to cover in this post is to leverage impression share data. We’ll see how to aggregate and dig into impression share data, and how to estimate incremental revenue opportunities based on those impressions missed due to insufficient budget. Due to the length of this post, I thought I’d cover those im [...]


Analytics For The New Social Media Manager

I have been astounded at the number of social media jobs brands large and small have created over the last year. With each month, more brands realize that Social media isn't an afterthought; it's something that takes time, strategy, attention and even aggression to keep ahead of the pack. With all of these new positions come a large number of employees who are making their first foray into the world of Social Media. They may have been promoted from within, from another department, or maybe they previously handled SEO or paid search ads within the marketing department. Many companies ta [...]


Analytics Matched Search Queries Vs. AdWords Keyword Details Report

A question recently came across my desk regarding the use of the Matched Search Queries Report in Analytics when compared to the Keyword Details Report in AdWords. The inquirer was interested in the benefits or drawbacks to both reports, also asking if they were interchangeable. I figured this was a great question to answer in the Search & Analytics field, so I'll do my best to define and give my opinion regarding the pros, cons and interchangeability of these two complex reports. First, we need to understand what each report provides data-wise. Let's take a look at the basic data av [...]


Reporting Multinational SEO Performance: Difficulties & Insights

Google Search Queries Report's Location Options Whether you report on just two or twenty different regions, getting a centralised report on search engine result page performance by region can be a headache if you don't have an easy -- and scalable -- reporting system in place. There are lots of ways to tackle the problem, but by far the easiest is via Google's Webmaster Tools, now integrated into Google Analytics, which has the added advantage of being free, always a benefit to those working within tight budgets. Interestingly, looking at alternatives to see what the paid competition offers results in very little opportunity. Truly mu [...]


Reporting On Social Media Engagement

I was in this industry when people were starting to throw around the phrase Web 2.0. Video marketing was in its infancy, Facebook was only for college students, and MySpace was where you sold things to a 12-year-old. Along with my time in the industry, social media has grown from a conversation we had with clients, but didn't really worry about, to an intensely competitive and important form of marketing. As we traveled through the lifespan of social media marketing to date, we heard and said a bunch of phrases like, "revenue tracking isn't really possible here" and "your revenue is in [...]


How To Gather Evidence To Help Determine If It’s Time For A Mobile Website

Is t time for a mobile website? I was talking to some clients a few weeks ago and in separate conversations, both asked me if it was time for a mobile website. Their current websites rendered okay on a smartphone, but they noticed a lack of conversions for mobile users, as well as a high bounce rate. Generally, a page that can be enlarged can be read on a mobile device. What you run into for the user is a lack of functionality and interaction with the site. Dropdown or slide out navigation is nearly impossible to click on; if you're using video or Ajax functionality it can be lost or not n [...]


How To Use Macros You Find Online In 6 Easy Steps

Have you ever done a search to find out how to do something in Excel, just to find the search results littered with macro options? I used to avoid those results like the plague because I found macros (at least those beyond what I could create with the Macros Recorder) really intimidating. And I’m writing this post because I'm assuming that I’m not the only one who has done that. Amiright? So I’m going to show you how to take a macro you find online or get from a trusted source and add it to your workbook and run it — on both a PC and Mac. If you want to follow along, you can down [...]


14 Ideas To Utilize Custom Variables For Search & Social Tracking

Custom variables are one of the most (if not the most) powerful tools Google Analytics has to offer to better understand your audiences from search and social. Unfortunately, they’re also one of the most underrated and underused. So, if they’re so useful, why do so few sites utilize them? For the same reason that custom variables (CVs) are so powerful: they’re infinitely customizable. In other words: there is no one-size-fits-all variable. It doesn’t come equipped straight out of the gate; additional assembly is required. You’ll need to set it up yourself to match your site’s a [...]


How To Turn (Not Provided) Into Useful, Actionable Data

We've all seen it, lurking in our Analytics reports, nearly always at the top, sucking a huge chunk of data into a black hole of uncertainty and uselessness. Not provided was predicted as having a single-digit impact on sites. In my research, I've found it to have upwards of a 40% impact, especially on smaller traffic sites. In conversations with clients, and looking at my own sites, I knew the numbers had to be better – but what do you tell a client when chunks of data, in some cases over 30%, are attributed to (not provided) instead of the keywords you've given time, attention and te [...]


How To: Google Analytics Installation For Novices & Beginners

If you're an intermediate to advanced Google Analytics user, this article will probably be of little interest to you personally. I suggest you bookmark it anyway as a reference for clients or friends who are just starting out with Analytics. As a long-time agency employee, I see many clients, prospects and even casual acquaintances with websites that feature absolutely no Analytics data. They have no idea what is going on, or what they're missing because the visitors that come to their site disappear into a vacuum. This article is meant to walk first-time installers through the process, [...]


A Primer On AdWords Remarketing Using Google Analytics

Remarketing has been around for quite a while as part of the Google AdWords suite of tools. Remarketing works by creating a "list" or "audience" within Google AdWords. The pages that are pertinent to that audience are tagged with special code that allows Google to place a cookie in the browser of anyone who visits that page. It's a great way for you to get your brand out there in front of your website visitors, even when they're not thinking about shopping and buying from your site. There are tons of ways for you to segment your website to serve remarketing ads; you can even get as granular [...]


How Scattergraphs Can Be Your Best Friends

Recently, I was on an in-house SEO panel at SMX with REI's Jonathon Colman. Most of the audience's questions centered around explaining and reporting relevant metrics to upper management. Turns out, while search has come a long way, many execs still use terms like "Google Juice" and define success as launching a PPC campaign to "rank number 1 for our competitor's name". This issue is even more pronounced in larger, established companies where search makes up a smaller portion of the marketing mix. :::sigh::: Jonathon's primary recommendation centered around "data visualization" - expl [...]


Figure Out What Is Important, Then Measure It

As search marketers, we are constantly digging around in analytics, finding data, thinking it looks neat, then stepping back and saying, "But is this important?" I've done this a million times, and recently came across a quote that put some of what I'm always looking for into perspective. Don't make the measurable things important but make the important things measurable. The data you have is not necessarily the data you need to succeed. I think we go about this all wrong sometimes. Instead of finding data in Google Analytics or some other tracking program and trying to figure out if [...]


Tips For Cutting Down Overhead When Managing Multinational SEO

Multinational Micro Reports

Handling established campaigns across multiple countries can quickly become a case of handling overwhelming quantities of data interspersed with never-ending menial jobs, preventing the SEO from developing their strategy to squeeze yet more value from their campaign ROI.


Using Google Analytics To Collect & Benefit From AdWords Position ROI

As an agency, we talk a lot about client expectations and understanding. Reality and actuality sometimes don’t start off in the same place, or even the same hemisphere. When we talk about Google AdWords, clients sometimes expect a few hours of education on how the setup of a campaign works, and then they’re off and running – generating thousands of dollars with minimal involvement. That’s their expectation. The reality is AdWords for even a moderate budget could really be a full-time, 40-hour-per-week job. There are many intricacies in an AdWords account, and it’s becoming more co [...]


Are You In Danger Of An Online Traffic Crisis?

As relative newcomers to the world of analytics and site and revenue improvements through analytics, many clients ask me about the traffic sources chart in their Google dashboard:   Why is this important? I give one explanation of this as a measure of "Are my eggs all in one basket?" and "What happens if they are?" For example, the client above has 66.57% of their traffic from search engines. This is a combination of organic and paid traffic. Of that 66.57%, when we drill further into that segment of data, we see that 84.5% of that is from Google alone with a breakdown of 45% [...]


Work Smart, Not Hard – An Introduction To Google Analytics Dashboards

I love my Google Analytics dashboard and I'm not ashamed to admit it. It saves me time, helps me look like I'm 100% on top of things when a client calls, and helps me add hours back into days that were previously spent hunting and pecking for information. Right now, my client load consists of about 19 different domains that all have their own analytics installs. Each week that's a lot of information to check, verify, monitor, and create an action plan from. Without my dashboards, and most importantly, my consistently formatted dashboards, I would spend hours finding information - now I have [...]


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