Bizmore: Like Yahoo Answers For Small Business
Aug 14, 2009 at 7:50am ET by Matt McGee
There's no shortage of web sites online offering help for small business owners. Heck, Search Engine Land's Small Is Beautiful column does it, I do it both here and on my Small Business Search Marketing blog, and there are countless other blogs and sites with advice for the SMB market. But what if a small business owner wants to go straight to the source and get advice from his/her peers about all aspects of business, not just marketing?
Bizmore is a new "help engine" that aims to do just that. A beta version of the site launched earlier this month.
If you like analogies, think of B [...]
Filed in: Search Engines: Help Engines
“Help Engine” Aardvark Makes Twitter An Onramp For Q&A
Jul 7, 2009 at 12:36pm ET by Greg Sterling
Danny has described Aardvark as a "help engine" and I've called it an "answer community." Whatever term you want to use to characterize the service it's very interesting and has enormous potential as a kind of search engine alternative or complement for recommendations, opinions or complex questions. There are other services that are similar though not identical (see, ChaCha, kgb, Yahoo Answers, Hunch). The closest is probably Mosio, which seems to be morphing from a consumer-facing service into a kind of B2B platform.
For those not already familiar with Aardvark (or Vark), it matches peop [...]
Filed in: Features: General, Search Engines: Answer Search Engines, Search Engines: Help Engines, Top News
The Rise Of Help Engines: Twitter & Aardvark
Mar 13, 2009 at 8:51am ET by Danny Sullivan
Back in 2000, there was a little-remembered but amazing survey that I love to cite showing how search engines had, in only a few years, topped the list of information resources consulted. They'd even pushed past family and friends. Now the times are changing, as family and friends have themselves become easily searchable resources.
The survey, "The Consumer Daily Question Study," (and see here) tracked 74 people over four days in Boston, Des Moines and San Diego. They were given tape recorders and asked to record questions that occurred to them. Over 1,200 [...]
Filed in: Features: General, Search Engines: Help Engines, Top News, Twitter
How We Search With The Twitter “Help Engine”
Mar 13, 2009 at 8:51am ET by Danny Sullivan
Is Twitter a search engine or not? There's been plenty of discussion and debate about this recently. I'd say yes, in a way. It's clear to anyone who watches a twitterstream that people put out questions to Twitter similar to how they use search engines. But if anecdotal examples aren't enough, a survey I conducted last week confirms that Twitter is used as a search resource.
If you're scratching your head about the phrase "help engine" in the headline, my companion piece, The Rise Of Help Engines: Twitter & Aardvark, goes into more depth about the new [...]
Filed in: Features: General, Search Engines: Help Engines, Top News, Twitter
Aardvark “Help Engine” Opens To Wider Use
Mar 13, 2009 at 8:50am ET by Danny Sullivan
In private testing for the past few months, Aardvark is now opening its doors to more searchers today in conjunction with the South By Southwest conference. Also known as Vark, Aardvark is a "help engine" that allows people to send questions to friends and friends of friends and receive fast responses.
My companion piece, The Rise Of Help Engines: Twitter & Aardvark, goes into more depth about the new class of search engines I'm calling help engines and why.
Vark is designed to leverage existing social networks that its users have and route questions [...]
Filed in: Features: General, Search Engines: Help Engines, Top News
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