Microsoft Wants To Replace “404” Error With Live Search Results

Microsoft has said that between “2 and 10 percent” of site searches lead to a 404 error page. The company thus decided to create what it’s calling the “Web Page Error Toolkit.” It’s a web application that uses either Live Search (or another engine of the site owner’s choice) to provide a custom error page […]

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Microsoft has said that between “2 and 10 percent” of site searches lead to a 404 error page. The company thus decided to create what it’s calling the “Web Page Error Toolkit.” It’s a web application that uses either Live Search (or another engine of the site owner’s choice) to provide a custom error page with alternative search results relevant to the subject of the user’s query.


Here’s the way the new error page would look:

New Error Page

It appears much less like an error page and more like a search results page — a much better user experience. It’s also a way for users to become indirectly exposed to Live Search (should publishers choose that engine).

Though there’s no monetization on this page, that’s certainly, hypothetically possible in the future.


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About the author

Greg Sterling
Contributor
Greg Sterling is a Contributing Editor to Search Engine Land, a member of the programming team for SMX events and the VP, Market Insights at Uberall.

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