Phone Support For Verification Issues With Google Local For Business

Mike Blumenthal first spotted that Google is now offering phone support for businesses having issues with verifying their Google Maps listing.

The way it works is you must go to this form – a troubleshooter for verification issues. Then depending on how you answer the questions and what time of the day it is, Google will allow you to enter your name and phone number. A Google representative will then call you within 60 seconds and help you verify your business within Google Maps.

Here is a picture of the form to “talk to a specialist”:

If you try this after hours, you will get this message:

Google Local for Businesses (aka Google Places) is known for having many bugs and issues. So I hope phone support helps resolve the quick issues on the verification side.

Google has tested phone support for AdSense and for AdWords.

Related Topics: Channel: Local | Google: Maps & Local


About The Author: is Search Engine Land's News Editor and owns RustyBrick, a NY based web consulting firm. He also runs Search Engine Roundtable, a popular search blog on very advanced SEM topics. Barry's personal blog is named Cartoon Barry and he can be followed on Twitter here. For more background information on Barry, see his full bio over here.

Connect with the author via: Email | Twitter | Google+ | LinkedIn


Get all the top search stories emailed daily!  


Other ways to share:

Read before commenting! We welcome constructive comments and allow any that meet our common sense criteria. This means being respectful and polite to others. It means providing helpful information that contributes to a story or discussion. It means leaving links only that substantially add further to a discussion. Comments using foul language, being disrespectful to others or otherwise violating what we believe are common sense standards of discussion will be deleted. Comments may also be removed if they are posted from anonymous accounts. You can read more about our comments policy here.
  • Holly Ares Snyder

    Awesome, I hope it’s helpful. I have a couple clients I’ve been having a heck of a time getting verification to go through, and I’d love to be able to poke a real person and make those happen. I hope that they will be willing to talk to marketing pros/agencies and not just the business owner, though.

  • Atul Sharma

    Its a greaty idea. Thanks for sharing this nice info here.

Get Our News, Everywhere!

Daily Email:

Follow Search Engine Land on Twitter @sengineland Like Search Engine Land on Facebook Follow Search Engine Land on Google+ Get the Search Engine Land Feed Connect with Search Engine Land on LinkedIn Check out our Tumblr! See us on Pinterest


Click to watch SMX conference video

Join us at one of our SMX or MarTech events:

United States


Australia & China

Learn more about: SMX | MarTech

Free Daily Search News Recap!

SearchCap is a once-per-day newsletter update - sign up below and get the news delivered to you!



Search Engine Land Periodic Table of SEO Success Factors

Get Your Copy
Read The Full SEO Guide