Mike Blumenthal first spotted that Google is now offering phone support for businesses having issues with verifying their Google Maps listing.

The way it works is you must go to this form – a troubleshooter for verification issues. Then depending on how you answer the questions and what time of the day it is, Google will allow you to enter your name and phone number. A Google representative will then call you within 60 seconds and help you verify your business within Google Maps.

Here is a picture of the form to “talk to a specialist”:

If you try this after hours, you will get this message:

Google Local for Businesses (aka Google Places) is known for having many bugs and issues. So I hope phone support helps resolve the quick issues on the verification side.

Google has tested phone support for AdSense and for AdWords.

Related Topics: Channel: Local | Google: Maps & Local

About The Author: Barry Schwartz is Search Engine Land's News Editor and owns RustyBrick, a NY based web consulting firm. He also runs Search Engine Roundtable, a popular search blog on very advanced SEM topics. Barry's personal blog is named Cartoon Barry and he can be followed on Twitter here. For more background information on Barry, see his full bio over here. See more articles by Barry Schwartz

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