Phone Support For Verification Issues With Google Local For Business

Mike Blumenthal first spotted that Google is now offering phone support for businesses having issues with verifying their Google Maps listing. The way it works is you must go to this form – a troubleshooter for verification issues. Then depending on how you answer the questions and what time of the day it is, Google […]

Chat with SearchBot

Google Places Phone Support 1357716784Mike Blumenthal first spotted that Google is now offering phone support for businesses having issues with verifying their Google Maps listing.

The way it works is you must go to this form – a troubleshooter for verification issues. Then depending on how you answer the questions and what time of the day it is, Google will allow you to enter your name and phone number. A Google representative will then call you within 60 seconds and help you verify your business within Google Maps.

Here is a picture of the form to “talk to a specialist”:

Google Places Phone Support 1357716784

If you try this after hours, you will get this message:

Google Places Phone Notavail 1357716784

Google Local for Businesses (aka Google Places) is known for having many bugs and issues. So I hope phone support helps resolve the quick issues on the verification side.

Google has tested phone support for AdSense and for AdWords.


About the author

Barry Schwartz
Staff
Barry Schwartz is a Contributing Editor to Search Engine Land and a member of the programming team for SMX events. He owns RustyBrick, a NY based web consulting firm. He also runs Search Engine Roundtable, a popular search blog on very advanced SEM topics. Barry can be followed on Twitter here.

Get the must-read newsletter for search marketers.