Launching a new site, or any major site update, for a large enterprise comes with some unique challenges. A short summary of some of the most common include those listed below.

SEO Challenges: New Site Launch Or Major Updates

    1. Too many decision makers. This is one of the more basic headaches. Product marketing, engineering, PR and the executive branch can all weigh-in in ways that can have you ripping your hair out.
    2. Many development priorities. This is often the most frustrating challenge, because it is the hardest one to combat. Other priorities may well be more important in the short term than what you are pushing for. Or, worse, it just makes it harder for you to get key players to buy into your idealistic view of the best way to build the new website.
    3. Ignorance of SEO. You still run into those that think that SEO is unimportant. Yes, they are still out there. I dug into this a bit in my article, Why Do Brands Overlook the SEO Opportunity for Non-Branded Keywords?
    4. Misinformation About SEO. This one is worse. The exec who thinks they know something, but the information is wrong, just might drive you mad. Just last week at SMX West, I was talking to one exec that told me they had just finished updating the meta keywords on 1800 to their pages. To them, this was SEO. The lost time is certainly one bad part of this, but worse still, to this exec, the SEO for the site was done. (I took it upon myself to set them straight.)
    5. Misconceptions. The belief that SEO is Hopeless.

The above misinformation deserves its own brief discussion. Many believe that Google changes the rules at its whim, and hence, no SEO effort is sustainable. They have not yet bought into the basic concept that modern SEO is not about tricking Google; it is, in fact, a form of branding activity that uses many tactics that support the overall brand in ways well beyond pure ranking in the SERPs.

There are many other types of problems, but you notice that none in my above list have anything to do with the actual execution of the new website project. Let me hit you now with the stunning conclusion: the real opportunity for you occurs long before the project planning starts.

Ideally, it starts months before. That is the timeframe in which the game will be won or lost. You want to get out in front of this before the people involved begin to generate any level of activity on the project at all. If you know that the plan is to begin working on a new site in July of 2013 (or even October of 2013), the time to begin doing your work is now.

Getting the best result depends on educating the people involved, and getting their incentives aligned properly. (You can read some thoughts on how to help with the education process in my articles: Selling the Benefits of SEO in a Large Enterprise, and Getting Top Management Buy-in for Enterprise SEO).

In addition to what you see in those two articles, below are two more ideas about speeding up the education process.

Show Them Examples Of Failure

I wrote about one example of this in my last Enterprise SEO column. If you search on the generic term [diapers], Pampers and Huggies are not part of the first 6 organic SERPs:

Diaper search results

As you can see, Pampers and Huggies are far and away the biggest brands in this space but do not rank prominently. The same thing happens if you search on another generic term such as [aspirin]:

Aspirin search results

This happens with major brands for all kinds of generic search queries. In addition, if you dig into it hard enough, you can find interesting case studies such as this one Bryson Meunier wrote about on a Mobile SEO audit. Launching a new mobile site? You can use this article to talk the team out of using a transcoding approach.

Use Your Own Analytics

Your execs might point out that you are getting lots of traffic to your site. However, traffic is not the same as organic traffic on relevant non-branded keywords. The purpose of SEO is to get you traffic on these types of keywords, anyway.

As a first step, use analytics to show them what percentage of that traffic is organic. Then you can dig into it a little further to show them the search query mix. Hopefully, it does not look like this:

Bad search query mix

If it does, you are not doing well in your SEO! Your non-branded search query volume should dwarf your branded volume. Another way to get a look at this same problem is to look at the landing page mix. It is not good news if it looks like this:

Bad landing page mix

Takeaways For SEO Project Planning

The key is to realize that you need to get way out in front of this. By the time people are trying to schedule the project planning meeting, it is way too late to make major changes in the way they perceive SEO, or perceive the priority of SEO.

Changing this type of mindset is something that takes many months, and lots of data. No matter how you start the exercise, and no matter how good you are as a teacher, different people get stuck in different places, or will raise different objections.

You need time to find out what these objections are, and then you will have to find ways to address them. When you are done with the first objection, you will run into the second one, and the process will repeat itself again. In addition, you are likely to have only limited time slots in a given month.

For example, if you get to meet with the development VP next Monday, you may get 10 minutes to insert a bit of your thoughts on SEO. That may be the only time you get with her/him until next month. If you have several objections to work through, it can take many months. Plan on this and work the process long before that new website project ever hits the drawing board.

The further out in front you can get started, the better. And, be prepared to exercise lots of patience!

Opinions expressed in the article are those of the guest author and not necessarily Search Engine Land.

Related Topics: Channel: SEO | Enterprise SEO

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About The Author: is the president of Stone Temple Consulting, an SEO consultancy outside of Boston. Eric publishes a highly respected interview series and can be followed on Twitter at @stonetemple.

Connect with the author via: Email | Twitter | Google+ | LinkedIn



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  • http://www.chocolateseo.com/ A. Chris Turner

    The idea of using big name brands as an example of why SEO is important (and real) is great. Brands often forget or ignore that they have competition for KW related to their names or even trademarks! Great post!

  • Matt Bennett

    This line “your non-branded search query volume should dwarf your branded volume” is wrong. It’s not as clear cut as that and it definitely isn’t in the world of enterprise SEO. If you’re driving brand keyword volumes higher than non brand volumes, then you’re definitely doing something right!

  • http://thedsmgroup.com/ Jason Diller

    I’m gonna start selling diapers. Such a crazy post here.

    Well done. I’m gonna show my CEO tomorrow.

    Nice work.

  • Robert Kost

    Nicely crafted. Would like to understand the ‘how’ more deeply. How does paid/non paid, home/other happen?

  • http://twitter.com/jwdlatif Jawad Latif

    I guess developers always mess up things for SEOs. I had tough time with developers. It is hard to take work from them keeping all things align for your SEO

  • http://www.brickmarketing.com/ Nick Stamoulis

    “Your non-branded search query volume should dwarf your branded volume.”

    In in a perfect SEO world I think we would all like to see that, but some sites have powerful enough brands that direct and branded traffic is always going out outweigh non-branded organic. Obviously we want to increase that non-branded traffic over time but I don’t think it’s bad to have a powerful online brand so much so that people come looking for you!

  • http://twitter.com/jennyhalasz Jenny Halasz

    Ha, Eric, apparently we were on the same wavelength this week! http://searchengineland.com/spring-into-a-new-content-strategy-152254
    We didn’t plan it guys; we have to have our articles in a week before publication. ;-)

  • http://motrizmarketing.com/ Michael Bartlett

    Awesome article! Matt- I think that 99% of websites should have a lot more organic traffic for non-branded queries compared to branded ones. However, there are some rare cases where that’s simply not going to happen no matter what. Coca Cola is a good example of that. I think maybe that’s what Nick was talking about.

  • http://www.facebook.com/carlos.corbera Carlos Corbera

    I agree. When you have known products that other online retailers are also selling, it makes sense to fight for your branded keywords first or at the same time. The online traffic you will be receiving from non-branded keywords may be small and the target market may also be at a different point in the buying cycle. There is just more to it than a simple answer.

  • http://twitter.com/ZaltsMANinfo ZaltsΞMANΞ

    “you’re definitely doing something right!” – I agree with you for the case the brand had run a branding campaign before and it was succussful driving visitors to the website who heard the brand name. But otherwise possibly many relevant non-branded quiries should lead to the website.

 

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