Apr 5, 2007 at 6:42am ET by Danny Sullivan
Ask.Com’s ‘Revolt’ Risks Costly Clicks from the Wall Street Journal weighs
in on the Ask.com guerrilla marketing campaign we covered last month, especially
focusing on the negative comments that have appeared on the
associated web site.
The article also highlighting the television commercials now airing. I’ve seen these myself on TV here, and a video clip below give you a taste.
Writes the WSJ about the campaign’s web site:
The online discussion has been dominated by people complaining they’ve been misled. "I thought this may be an informative Web site about how information is used on the Internet," said one posting last week. "Instead I discover it’s just a cheap ploy for an inferior search engine." The six-week campaign is designed to lift Ask.com’s profile in the U.K., where it trails Google, Yahoo and Microsoft. The Ask.com network, a unit of New York’s IAC/InterActiveCorp, was used for 4.3% of all Internet searches in the U.K. in January, according to comScore Networks Inc.
Fallon says it expected some criticism but felt there was little to lose, because Google is so much bigger.
Indeed. Ask CEO Jim Lanzone had told me earlier that relatively few people are hitting the site. The real goal of the campaign is to raise awareness through offline promotion. Picking up a Wall Street Journal story certainly gives them a success, on that front.
Below is a trailer explaining the campaign from Ask’s advertising company, that they said I could share. To see the TV adverts, jump to 1 minute 45 seconds into it.
Techmeme also has related articles on this topic.
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How much of this guerrilla marketing is too much? Vandalizing brick + mortal shops with the Ask URL? Running PPC on company names? Paying “partners” for dropped links?
Read this short thread about a shop owner and his experiences with ask.com…
http://groups.google.com/group/Google_Webmaster_Help-chit-chat/browse_thread/thread/dcdb9e320ce59410/
I’m all for being creative and being a slightly obnoxious to get people to talk about you; but taking it too far is not going to help very much.