Google Goes From C- To A- Rating At BBB In 10 Days

About 10 days ago, we reported Google had a C- rating on the Better Business Bureau web site. In fact, for years, Google held a D rating on the BBB web site. But a couple hours ago, Mike noticed Google’s BBB rating jumped to a B+. So I checked just now, 8:15am EST and it […]

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About 10 days ago, we reported Google had a C- rating on the Better Business Bureau web site. In fact, for years, Google held a D rating on the BBB web site.

But a couple hours ago, Mike noticed Google’s BBB rating jumped to a B+. So I checked just now, 8:15am EST and it is now up to an A-. What an incredible feat to jump from a C- to an A- in about 10 days!

Google A- on BBB

Mike said he believes all Google had to do was apparently just respond to, if not solve, every complaint to achieve that rating.

Congrats Google on the improved GPA!


About the author

Barry Schwartz
Staff
Barry Schwartz is a Contributing Editor to Search Engine Land and a member of the programming team for SMX events. He owns RustyBrick, a NY based web consulting firm. He also runs Search Engine Roundtable, a popular search blog on very advanced SEM topics. Barry can be followed on Twitter here.

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