What do local SEOs really think of Google My Business support?
The quality of support isn't likely to magically improve once the virus clears, so let's hope that the future doesn't so clearly reflect the...
Local
Stores have been closed so location data isn’t relevant, right? Wrong.
Driving online sales and other use cases for location data during the...
GMB usage declines, but poised to become more powerful post-coronavirus
Google, and the pandemic, have made GMB into the most important local marketing tool for SMBs and multi-location...
Destructive impact of coronavirus on SMBs greater than an ‘economic hurricane’
Yelp analysis finds the devastation is 4X the magnitude of the biggest economic shocks of the past decade....
When your Google My Business listing becomes your lifeline
During coronavirus, we see how GMB can be a business’s lifeline during a time of disruption. Here are some lessons...
SMX Overtime: Here’s why optimizing images in Google My Business is important
SEO pro Greg Gifford explains why professionally shot, high-res photos will win over user-uploaded photos if you take the time to manage it...
SMX Overtime: When to use the Q&A in Google My Business and how to keep it fresh
SEO expert Niki Mosier of Two Octobers shares insights about managing Q&A and when it makes sense to add a service...
Local businesses can solicit GoFundMe donations via Bing Places
The donate feature is currently available for new GoFundMe campaigns, with support for existing fundraisers coming in the next few...
Google allows retail chains to Post at scale via GMB API — will it last post-COVID?
Google Posts are free and can be a very effective communication or promotional tool....
Google reviews coming out of quarantine
New user reviews, photos, Q&A will return gradually, by category and country....
Google introduces new COVID-19 and Telehealth GMB links for healthcare providers
These new links are part of the company's larger effort to make healthcare information more accessible through Google Search....
Should you continue to solicit reviews during the outbreak? Local SEOs disagree
There are a mix of considerations, on a spectrum from idealistic to pragmatic....
How local businesses should be communicating with customers during COVID-19
Hear how local search veterans are using every channel available to help their clients stay relevant and keep customers...
Google Posts, ‘temporarily disabled,’ now back
Marketers had been having trouble with Posts over the past two weeks....
Google My Business: When should you use ‘special hours’ vs. ‘temporarily closed’?
A discussion with Google My Business Gold Product Expert Krystal Taing....
Live with Search Engine Land: Local SEOs talk ‘buggy’ Google My Business, COVID-19
Search Engine Land's Greg Sterling hosted an hour-long discussion with leading local SEOs to talk about how local or multi-location businesses...
Live with Search Engine Land to talk Google My Business with local search pros
This session will explore what these leading local SEOs are seeing in the market, the top customer challenges and what local marketers should...
Google turns on ‘mark a business temporarily closed’ for business owners on GMB
The tool is under 'Close this business on...
Yelp announces fundraising partnership with GoFundMe to support local businesses
Donate buttons will appear on profiles in selected categories by default....
Google My Business not functioning as expected under the strain of coronavirus
Many updates are taking considerably longer than normal....