Local
Google My Business adds messaging to desktop interface
Businesses can now message with customers through their web browser, not just the mobile...
Local
Local
Google officially displays years in business in local pack
After several months of testing, Google has officially launched this new label that shows how many years your business has been in...
Google Ads
How are local service ads impacting Google Ads accounts?
Make sure you are paying attention to the local service ads option with Google Ads, even if it is not yet available for your...
Local
Google My Business updates flag review feature
The new form and options are much more detailed now, compared to the old...
Local
Yelp launches “health and safety measures” community feedback feature
Yelp launches new rating feature for community to leave feedback on local business social distancing and mask...
Local
Google My Business launches new performance reporting
You can access these new reports within Google My Business under the insights...
Bing
SEO year in review 2020: COVID forces platforms to adapt their local and e-commerce offerings, and more
Even a pandemic couldn’t slow down developments in the search industry. Here’s our recap of the year’s most important stories and...
Google Maps local listing now showing web search results
As you scroll through the local listings in Google Maps, Google may show you web results at the...
Content
As local media lose budgets, Field Day offers ‘last mile activation’ for brands
The company says it offers local human outreach at scale....
Even as more people shop online, searches for ‘available near me’ up over 100% vs. last year
Google's Reena Nadkarni explains what retailers can do to drive local sales....
Local
Google expands local business message & map query analytics
Consumers will be able to message with businesses in more ways and businesses will be able to see more local...
Google Guaranteed badge starting to appear on Google Maps listings
Google seems to be testing how consumers react to Google Guaranteed badges in places other than in Local Services Ads. ...
Content
Google’s new Small Business Advisors program aims to help SMBs grow
Don't think of it as an enhanced version of Google Support....
Local
How to check Google search results for different locations
When doing SEO, make sure to focus on search results specific to your location -- this is where your true competitors...
Commerce
The 2020 holiday season is here: Get your digital house in order
Retailers that win the delivery wars will win the...
Analytics & Conversion
CallRail’s Lead Center is a virtual phone system and contact center for SMBs
The platform builds on the company's call tracking and analytics capabilities....
Commerce
Holiday 2020 is do or die for many SMBs
Small businesses need to focus their marketing on key consumer sites, especially Google, for survival into 2021....
Content
Social Shorts: Snapchat’s rising ARPU, Facebook’s moves on Nextdoor, Instagram’s age controls
The social media marketing week in review: A round up of news and announcements you may have...
Video: Mike Blumenthal on review attribution in local search
Reviews can be used for a way to speak to your customers and as a competitive intelligence...
Google Search gets deeper into the ‘real-world’ with Busyness, Duplex and AR in Maps
Building the data bridge between online and offline....