Google Business Profile

Google My Business Insights updates analytics while dropping Google+ source data

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Google has announced they are updating the Google My Business Insights feature, where business owners can view analytics around how people find and interact with their Google local listings.

The new features include a breakdown of how many people are seeing your listings from Google Search versus Google Maps. Here is a screen shot showing you how the Insights section plots that data:

google-my-business-insights-source

Plus, Google will show you how users found your listing — either through a direct click or search, which they call “discovery.” Direct is when a customer finds your listing searching for your business name or address. Discovery is when a customer finds your listing by searching for a category, product or service.

Here is the chart Google shows for this:

google-my-business-insights-direct

With this upgrade, Google said they are “removing Google+ statistics from the dashboard.”

I believe this is rolling out to Google My Business users now.

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About the author

Barry Schwartz
Barry Schwartz is a technologist and a Contributing Editor to Search Engine Land and a member of the programming team for SMX events. He owns RustyBrick, a NY based web consulting firm. He also runs Search Engine Roundtable, a popular search blog on very advanced SEM topics.

In 2019, Barry was awarded the Outstanding Community Services Award from Search Engine Land, in 2018 he was awarded the US Search Awards the "US Search Personality Of The Year," you can learn more over here and in 2023 he was listed as a top 50 most influential PPCer by Marketing O'Clock.

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