Calls and clicks keep falling as Google Maps becomes the destination
New findings show rankings remain stable while customer behavior changes, making profile quality and reviews critical for local visibility.
New findings show rankings remain stable while customer behavior changes, making profile quality and reviews critical for local visibility.
Michel van Luijtelaar | Aug 31, 2026 at 12:00 pm ETAI local packs and ads are shrinking organic space. New data shows why calls drop even when 3-pack positions hold — and what you must change.
Michel van Luijtelaar | Feb 5, 2026 at 1:49 pm ETReviews are disappearing faster as moderation systems, industry risk, and geography shape which reviews stay visible.
Michel van Luijtelaar | Dec 22, 2025 at 10:00 am ETGoogle is deleting 5-star reviews at an alarming rate. Learn what it means for your business and how to safeguard your online reputation.
Michel van Luijtelaar | Dec 20, 2024 at 10:21 am ET