Microsoft just released results of a survey of 400 small businesses (SMBs) that shows they continue to struggle with search marketing (how to think about it, how to do it). This is consistent with what I and others have observed about the majority of SMBs, even those with websites.
The neglected part of the local story is about products. Often local search is discussed exclusively in terms of finding service businesses or small businesses in one’s own area. But an equally important, if less obvious, part of the “local search” phenomenon is shopping in the more traditional sense. I’ve written previous Locals Only columns […]
There are roughly 250 million cell phone users in the United States and more than ten times that figure around the globe. Approximately 42 million (or so) people use the “mobile Internet” in the US, with varying degrees of frequency. The number of people texting constitutes at least 100 million more on top of that. […]
Last Friday, shortly after the Microsoft bid for Yahoo was made public, Danny and I had an opportunity to discuss the proposed acquisition with Yusuf Mehdi, senior vice president of strategic partnerships for Microsoft. Our questions to Mehdi often returned to post-acquisition “integration” issues. I brought up local, maps, and mobile as areas where both […]
Many people I speak to still ask the familiar question, “Is this going to be the breakout year for local?” while expressing frustration or disappointment that “local hasn’t yet lived up to expectations.” But local is a marathon, not a sprint. It’s also more complex than the general search market, which features an ecosystem built […]
Several weeks ago, I asked readers to take a quick mobile user survey to get a snapshot of mobile search usage among Search Engine Land readers. It was a brief survey that sought only high-level information. We had 75 people respond to the survey, which I’ve presented in its entirety below. The results cannot be […]
Last week, Judy’s Book joined the list of companies that have tried but stumbled or wiped out in local. The market’s complexity and business model challenges make it tough for most startups to succeed. Yet, paradoxically, consumers have clearly embraced the “local Internet” and are using it with increasing frequency to find local information online. […]
Local search and directory provider Superpages has announced video advertising on a national basis after a several-month test in selected U.S. markets. All the major U.S. yellow pages advertisers are now offering video advertising, though all are in early stages of rolling it out. To my knowledge, Superpages is the only performance-based model where bidding […]
Not long ago I had an appliance repair person to my house in the San Francisco Bay Area to fix my clothes dryer and, while he was at it, my dishwasher, which was stopping in the middle of cycles. I had used the Internet to find his company; however, he didn’t once ask me how […]
Expectations of mobile search and local mobile search in particular are rising. As mobile ad networks form, mobile M&A activity heats up and the search engines pour greater attention and resources into their mobile offerings one could say we’re on the cusp of a new mobile era. Indeed, as much as I’m reluctant to use […]
Several years ago I was having lunch in a restaurant in New York with a couple of Yahoo executives, discussing the challenge of motivating people to rate local businesses. Yahoo was way ahead of the online curve back then, although now ratings and reviews of local businesses are seemingly everywhere online. Indeed, that conversation seems […]
USAToday writes about a recently awarded patent obtained by Jingle Networks, which operates the 1-800-Free411 ad-supported directory assistance service. After conducting several searches at the USPTO and elsewhere I was unable to find a copy of the patent itself. However, according to the article: Jingle’s patent, which it bought from inventor Scott Wolmuth, is for […]
Tim O’Reilly has an interesting post that went up last Friday on Google’s potential motivation in rolling out Goog411. The obvious answer to the question “Why is Google doing this?” is mobile voice search and directory assistance ($13 billion in annual revenue per Opus Research). The conventional wisdom, which includes me here, holds that Google […]