Google Business Profile

Google My Business fixes week-long reporting bug with photo insights

Google World Maps8 Ss 1920

About a week ago, Scott Hendison reported that the Google My Business insights tools were not reporting accurately with the photos section of your listings. Google Insights within Google My Business shows analytics around your Google My Business local listings in Google Search and Google Maps.

A week ago, the data for reports around the photos you have in your listings stopped appearing and seemed to have completely paused. Then, on August 28, the data started to fill back up again, but there was a there was a gap between August 16 and August 20.

A Google spokesperson last night confirmed with Search Engine Land that they have finally identified the issue and have resolved the data issue. All data should now be fully restored and visible to Google My Business owners.

Here is how the report looked a week ago, compared to a few days ago, compared to today:

Google My Business Insights Data Delay 1503662184

A week ago

Google My Business Photos Insights Fix 1503924219

A few days ago

Google My Business Photo Insights

Today

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About the author

Barry Schwartz
Barry Schwartz is a technologist and a Contributing Editor to Search Engine Land and a member of the programming team for SMX events. He owns RustyBrick, a NY based web consulting firm. He also runs Search Engine Roundtable, a popular search blog on very advanced SEM topics.

In 2019, Barry was awarded the Outstanding Community Services Award from Search Engine Land, in 2018 he was awarded the US Search Awards the "US Search Personality Of The Year," you can learn more over here and in 2023 he was listed as a top 50 most influential PPCer by Marketing O'Clock.

Barry can be followed on X here and you can learn more about Barry Schwartz over here or on his personal site.