• http://www.senser.net gsenser

    Great article. Thinking about the “classic car” example, I wonder how much less one would have to pay if search we’re more perfect and you were able to accurately know market value? Think of the overall return of “real value” to the economy.

  • http://thenoisychannel.com/ Daniel Tunkelang

    You might want to take a look at the proceedings from this year’s workshop on human-computer interaction and information retrieval (HCIR 2009): http://cuaslis.org/hcir2009/

    Or at the tech talk I gave at Google earlier this year, entitled “Reconsidering Relevance”: http://www.youtube.com/watch?v=4LZNqV4qZR0 That was before Bing hit the scene, but I agree with you that it didn’t really change the user experience that much as I’d hoped.

    Full disclosure: I work at Google now, but the above links predate my employment there. And, in any case, these are my personal opinions only.