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Local

New European Google local SERPs prompt users to ‘find results on’ other sites

Google appears to be trying to prevent a formal local search antitrust complaint. 

Greg Sterling on April 23, 2019 at 11:49 am
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New SERPs are appearing in Germany that prompt users to try alternative directories or search engines for the same local query. This is part of Google’s ongoing effort to comply with the European Commission’s (EC’s) antitrust decision in shopping search.

New local SERPs. The screens below, however, concern local not shopping search results. The EC is in the process of considering a formal action against Google in local search.

Yelp already criticizing as inadequate. The prompt says “ergebnisse finden auf” (find results on). The three buttons are local search and directory sites in Germany. The screens were sent to us by Frank Sandtmann.

Yelp has already seen and criticized these screens as a return to Google’s “rival links” remedy that was presented in 2013 and 2014 and derided by Google competitors as inadequate to generate meaningful traffic. Below is a screen from an eye tracking study Yelp performed on these pages, arguing that the bulk of attention is not focused on the alternative provider buttons.

Eye tracking analysis of results on Google Search.

Why we should care. Google has appealed each of the EC’s multi-billion-dollar antitrust penalties against the company but must comply with the decisions in the interim. What we’re seeing above may be Google’s attempt to preempt a formal complaint in local that could lead to additional billions in fines.

Yelp and other Google critics argue these kinds of changes to the SERP are cosmetic and have an immaterial impact on traffic. They would like to see much more fundamental changes to the SERP. Yelp has produced one eye-tracking study; however, there should be more to determine the actual consumer impact of these pages.


Opinions expressed in this article are those of the guest author and not necessarily Search Engine Land. Staff authors are listed here.



About The Author

Greg Sterling
Greg Sterling is a Contributing Editor to Search Engine Land, a member of the programming team for SMX events and the VP, Market Insights at Uberall.

Related Topics

Channel: LocalGoogle: LegalGoogle: Maps & LocalGoogle: Outside USGoogle: SEOLegalLegal: Regulation

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