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    Google confirms fixing issue with indexing Disqus comments

    It is not clear how many blogs were impacted by this Google issue but it is now resolved.

    Google’s Martin Splitt confirmed earlier this week that Google has fixed an issue with indexing and ranking some content found within the Disqus commenting platform. It is not clear how many sites were impacted by this issue, but Google said it is now resolved.

    What is Disqus? Disqus is a commenting platform that allows blogs and publishers to add comments to their web sites. While a lot of sites no longer allow user-generated comments on their sites, Disqus is a still fairly popular platform used to manage, maintain and moderate comments.

    The issue. It is not exactly clear how long Google had issues indexing Disqus comments. When Disqus first launched, I know many blog platforms that wanted their comments visible to Google had to use workarounds to get them indexed. But as Google became better at rendering JavaScript, it began to index most Disqus comments by default. But not all.

    Glenn Gabe wrote a detailed blog post last December documenting the issues Google has with indexing some comments powered by Disqus.

    Google fixed the issue. Last week, Gary Illyes from Google took notice of the issue via a tweet and passed it along to his colleague Martin Splitt. Splitt spotted the issue and escalated it internally within Google. Splitt said on Twitter on June 18th, “This looks like a glitch on our end. Keep an eye on this the next couple of days, it should eventually, possibly, work.”

    A couple of days later, on June 20th, Splitt said it is now working and, “It’s been resolved for everyone.”

    Why we care. If you or your clients use Disqus, you should keep an eye on your rankings and indexing patterns. If the content in those Disqus comments were previously not indexed, you may notice ranking changes after Google begins indexing them — in either a positive or negative way. You also may want to adjust how those comments are displayed to Google, depending on what you see.


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    About the Author

    Barry Schwartz
    Barry Schwartz is a technologist and a Contributing Editor to Search Engine Land and a member of the programming team for SMX events. He owns RustyBrick, a NY based web consulting firm. He also runs Search Engine Roundtable, a popular search blog on very advanced SEM topics.

    In 2019, Barry was awarded the Outstanding Community Services Award from Search Engine Land, in 2018 he was awarded the US Search Awards the "US Search Personality Of The Year," you can learn more over here and in 2023 he was listed as a top 50 most influential PPCer by Marketing O'Clock.

    Barry can be followed on X here and you can learn more about Barry Schwartz over here or on his personal site.