You’ve Got Mail! Google Webmaster Central Gains Message Center

The Google Webmaster Central service has gained a new “Message Center” area
that will initially be use to notify site owners of official spam penalty
problems and eventually used to communicate about other issues related to site
inclusion at Google.

You’ll find the message center when you log into Google Webmaster Central,
from the Dashboard screen. I’ve shown an example below and marked it up a bit,
to help guide you to the message center (it’s arrow number two in the
screenshot):

At first, messages will be all about penalties that have been applied to your
site. These will include things that violate Google’s

webmaster guidelines, such as:

• Hidden Text
• Sneaky Redirects
• Keyword Stuffing
• Cloaking

Later, Google tells me more general messages about your site might be sent to
you, perhaps about crawling errors (these were
recently updated but
are still reported outside the message center right now) or
malware messages that have gone out in the
past.

Here’s an example of what one of the current messages looks like:

Google has already been messaging site owners about penalties for some time.
It started experimenting with doing this
back in
September 2005, then it stepped up notifications in
April
2006. However, in May of this year, fake notifications started going out to
some site owners in Germany. That caused Google to
halt notifications
until it could find a way to help people know if they received an official
communication.

The new message center is that form of confirmation, partially. Google says
that email notification of penalties will resume and should continue in the near
term. If you get an email — and if you already have a Google Webmaster Central
account — then you’ll also see a penalty notification in the message center.
However, if you do NOT already have an account, then you won’t see a message.
Google said it hopes to fix this in the near future, so that messages would show
for those newly registering.

Also, EVERYONE with a Google Webmaster Central account will have a message
center. It’s just that for most people, you won’t have messages there, since
only penalty messages are currently being issued.

Finally, I asked about the possibility that Google would provide a feed of
any messages from the message center as well as from some of the reports from
within Webmaster Central. They’re thinking about it, but no news to report yet.

About The Author

Danny Sullivan

Danny Sullivan was a journalist and analyst who covered the digital and search marketing space from 1996 through 2017. He was also a cofounder of Third Door Media, which publishes Search Engine Land, Marketing Land, MarTech Today and produces the SMX: Search Marketing Expo and MarTech events. He retired from journalism and Third Door Media in June 2017. You can learn more about him on his personal site & blog He can also be found on Facebook and Twitter.