The Better Business Bureau Rates Google As “Unsatisfactory”

Jul 23, 2008 at 8:17am ET by Barry Schwartz

Google the superbrand and top global brand is also listed on the Better Business Bureau’s (BBB) list of businesses as having an “unsatisfactory record.”

The reason Google has this unsatisfactory rating from the BBB is because Google has failed “to respond to one or more complaints and or two or more otherwise unresolved.” The BBB does note that Google “has resolved most complaints presented to the bureau.” You can find some of the complaints over here. Valleywag has their swing to the story as well.

Barry Schwartz is Search Engine Land's News Editor and owns RustyBrick, a NY based web consulting firm. He also runs Search Engine Roundtable, a popular search blog on very advanced SEM topics. Barry's personal blog is named Cartoon Barry and he can be followed on Twitter here.

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