The Better Business Bureau Rates Google As “Unsatisfactory”

Google the superbrand and top global brand is also listed on the Better Business Bureau’s (BBB) list of businesses as having an “unsatisfactory record.” The reason Google has this unsatisfactory rating from the BBB is because Google has failed “to respond to one or more complaints and or two or more otherwise unresolved.” The BBB […]

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Google the superbrand and top global brand is also listed on the Better Business Bureau’s (BBB) list of businesses as having an “unsatisfactory record.”

The reason Google has this unsatisfactory rating from the BBB is because Google has failed “to respond to one or more complaints and or two or more otherwise unresolved.” The BBB does note that Google “has resolved most complaints presented to the bureau.” You can find some of the complaints over here. Valleywag has their swing to the story as well.


About the author

Barry Schwartz
Staff
Barry Schwartz is a technologist and a Contributing Editor to Search Engine Land and a member of the programming team for SMX events. He owns RustyBrick, a NY based web consulting firm. He also runs Search Engine Roundtable, a popular search blog on very advanced SEM topics.

In 2019, Barry was awarded the Outstanding Community Services Award from Search Engine Land, in 2018 he was awarded the US Search Awards the "US Search Personality Of The Year," you can learn more over here and in 2023 he was listed as a top 50 most influential PPCer by Marketing O'Clock.

Barry can be followed on X here and you can learn more about Barry Schwartz over here or on his personal site.

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