Google tool for reporting domain verification and user management issues with Search Console

Google is piloting a program to allow some users to contact Google over Search Console domain verification and user management issues.

Chat with SearchBot

Google Search Console is piloting a new method to contact Google for support related to Google Search Console. Google opened up previously a method to contact Google about indexing issues. This new tool is to contact Google about domain verification and user management issues with Google Search Console, the company said on Twitter.

New tool. Google said “Earlier this year, we expanded our program for site owners to report urgent bugs or other issues related to indexing. That program has been working well, so we’re expanding it to handle domain verification and user management issues for Search Console.”

Report verification issues. You can now report verification issues in the Google Search Console help docs over here. If all your debugging fails, scroll to the bottom of that help document and click on “report verification issue.”

Google Search Console Domain Verificaton Contact

Report user management issues. You can also report user management issues in a different Google Search Console help doc, over here. If you are having issues with user management in Search Console and you cannot figure it out, click on the “report user management issues” button.

Google Search Console Domain User Management

Pilot release. You may not see this feature in the help documents yet. Google said this feature is “currently piloting this in the US only and it should be fully available to all in the US within a week or less.” Plus this is only supported for English now. Google said the company will “reassess the usefulness of a support expansion in this direction in a few weeks.”

Why we care. For some, verifying your domain name and gaining access to Google Search Console can be an issue. These new contact methods will give those having issues more methods to verify and gain access to their sites in Google Search Console. And access to Google Search Console unlocks a ton of useful information, reporting, and debugging for site owners.


About the author

Barry Schwartz
Staff
Barry Schwartz is a technologist and a Contributing Editor to Search Engine Land and a member of the programming team for SMX events. He owns RustyBrick, a NY based web consulting firm. He also runs Search Engine Roundtable, a popular search blog on very advanced SEM topics.

In 2019, Barry was awarded the Outstanding Community Services Award from Search Engine Land, in 2018 he was awarded the US Search Awards the "US Search Personality Of The Year," you can learn more over here and in 2023 he was listed as a top 50 most influential PPCer by Marketing O'Clock.

Barry can be followed on X here and you can learn more about Barry Schwartz over here or on his personal site.

Get the newsletter search marketers rely on.