Live Cashback Users Feel Cheated By Microsoft

On Black Friday, Microsoft’s Live Search Cashback program went black, in short, the service went down and many shoppers were unable to use the great deals they provided with their merchants. Back then, Microsoft promised to make things right. Microsoft’s Live Search Blog posted an update explaining that they have been communicating with those customers […]

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On Black Friday, Microsoft’s Live Search Cashback program went black, in short, the service went down and many shoppers were unable to use the great deals they provided with their merchants. Back then, Microsoft promised to make things right.

Microsoft’s Live Search Blog posted an update explaining that they have been communicating with those customers who had issues and is sad to say, they will not be able to rerun the HP deal, where you can get 40% back on those purchases. Microsoft said, “while we were hoping to be able to do that, we are sorry to report that it will not be restarted.”

This has completely outraged hundreds of those who tried using the program and were unsuccessful due to the outage. There are about 90 comments on Microsoft post, calling Microsoft everything from being a fraudster to a crock, to liars.

Seems like this Live Search cashback program has been generating a lot of buzz, but just not the type they expected.


About the author

Barry Schwartz
Staff
Barry Schwartz is a technologist and a Contributing Editor to Search Engine Land and a member of the programming team for SMX events. He owns RustyBrick, a NY based web consulting firm. He also runs Search Engine Roundtable, a popular search blog on very advanced SEM topics.

In 2019, Barry was awarded the Outstanding Community Services Award from Search Engine Land, in 2018 he was awarded the US Search Awards the "US Search Personality Of The Year," you can learn more over here and in 2023 he was listed as a top 50 most influential PPCer by Marketing O'Clock.

Barry can be followed on X here and you can learn more about Barry Schwartz over here or on his personal site.

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