Boost your online reputation with your Google My Business ranking

By Cynthia Ramsaran

Published: September 28, 2021 at 5:36 pm

Google my Business app on a mobile phone

A five-star rating is never enough. When you really start to dive into what your reviews mean to your customers, you’ll see that there’s a lot more to it than just stars.

Join search experts from Podium as they reveal what people notice when they look you and your clients up online, including how the pandemic has changed your customers’ expectations. Learn more about gathering reviews, responding to reviews, and keeping your online reputation robust.

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Customer review Google Business Profile Online reputation management Search engine optimization

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About the author

Cynthia Ramsaran

Cynthia Ramsaran was director of custom content at Third Door Media, publishers of Search Engine Land and MarTech. A multi-channel storyteller with over two decades of editorial/content marketing experience, Cynthia’s expertise spans the marketing, technology, finance, manufacturing and gaming industries. She was a writer/producer for CNBC.com and produced thought leadership for KPMG. Cynthia hails from Queens, NY and earned her Bachelor's and MBA from St. John's University.