Google Maps Adds User Generated Reviews

The Google Lat Long Blog announced that Google Maps now allows for user-generated reviews. We covered in the past that Google had reviews from third-party sources, but now Google allows any logged-in user to add reviews for any business listing, similar to how it recently allowed maps to gain user data. For example, I wrote […]

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The Google Lat Long Blog announced that Google Maps now allows for user-generated reviews. We covered in the past that Google had reviews from third-party sources, but now Google allows any logged-in user to add reviews for any business listing, similar to how it recently allowed maps to gain user data.


For example, I wrote a review for my company listing:

How do you review businesses?

(1) Locate a business on Google Maps and click on the “more info” link.

(2) A pop-up will appear with one or two links to “write a review.”

Google Maps User Reviews

(3) Fill out the review. It must be 100 characters or longer.

Google Maps User Reviews

(4) Hit save and presto, it’s done:

Google Maps User Reviews

Yes, I did just review my own company, as you can see. What prevents owners from giving themselves good reviews like this? There is an option for others to “flag as inappropriate” any reviews they disagree with.

Google Maps User Reviews


About the author

Barry Schwartz
Staff
Barry Schwartz is a Contributing Editor to Search Engine Land and a member of the programming team for SMX events. He owns RustyBrick, a NY based web consulting firm. He also runs Search Engine Roundtable, a popular search blog on very advanced SEM topics. Barry can be followed on Twitter here.

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