• Sandy Singh

    i really appreciate Google for adding this new feature, but i have a question How can we calculate the conversion for those clicks where customers directly calls and make purchases after going through the website?

  • http://www.localtag.org/ Pete Nicholls

    This is great news Ginny – so many businesses complete the sale offline including over the phone. All we need to do now is capture the click ID. Even if it’s a phone order, I’m thinking this can be a mini-form the user completes on the website with simply their name, email and phone number while the sales operator closes the sale which will email in the click ID to attach to the sales order.

  • http://iloveujesus.com/ Alen M.J.

    Great – Now IM companies will have to accept that XX% of the Adwords conversions they sent aren’t making any business… anyway we will never let our client know it :D (Ginny link to marketing land is broken as well you missed add a C in – GLID)

  • http://iloveujesus.com/ Alen M.J.

    Great – Now IM companies will have to accept that XX% of the Adwords conversions they sent aren’t making any business… anyway we will never let our client know it :D (Ginny link to marketing land is broken as well you missed add a C in – GLID)

  • Duncan Colman

    Powerful stuff, well done big G!

  • Ginny Marvin

    That’s right, Pete. As long as you capture that click ID, you should be
    all set. A simple “request a call” form on your site will work.

  • Ginny Marvin

    That’s still a missing piece of the puzzle, Sandy. It’s the same issue with not being able to track click-to-call transactions. At this point, at least, that click ID needs to get captured in order for this feature to work. If you’re running lead generation campaigns, you might think about testing ways to capture it that doesn’t interfere too much with the user experience. It may not be possible in your case, but something to consider.

  • kimberly537

    as Troy said I’m dazzled that a person able to profit $6465 in 1 month on the internet. this w­w­w.J­A­M­20.c­o­m

  • Jon Diorio

    Hi Sandy, what Ginny said was dead on with regard to the click ID. Some of our beta testers have done what you are asking about, and they do so using an enterprise call tracking solution to map the click ID to the phone call.

  • http://www.siliconvalleywatcher.com/ Tom Foremski

    Wow. You’ve just given Google the information it didn’t have but that means everything to the effectiveness of your business.

  • Mike Shostack

    Wow–remind me never to do business with you.

  • http://iloveujesus.com/ Alen M.J.

    You took seriously :D Most of internet marketing do have CRMs, Clients anyway get the Keywords getting leads from AdWords, bu when it comes for small companies its different.. Good for inhouse people.

  • http://iloveujesus.com/ Alen M.J.

    You took seriously :D Most of internet marketing do have CRMs, Clients anyway get the Keywords getting leads from AdWords, bu when it comes for small companies its different.. Good for inhouse people.

  • http://techsupportheroes.com/ Eric K. Cone

    Ginny, Are there any solutions to get offline conversions into AdWords (e.g. phone orders). Our company performs remote computer repair and deals with messed up PCs and Macs. We do not always register a conversion because the computer is virus infected or because we end up doing a phone order. We use Whitespark offline conversion tool but that only goes into Analytics.