Google Accidentally Deletes Email Of 60 Gmail Users
Dec 29, 2006 at 8:56am ET by Barry Schwartz
GigaOM and TechCrunch report that some Gmail users have noticed some or all of their mail has been deleted.
Google has responded with an official statement, explaining there was a bug that affected about 60 Gmail users. Here’s the statement via GigaOM:
Regretfully, a small number of our users — around 60 — lost some or all of their email received prior to December 18th. Once we found out about this issue, we worked day and night to confirm that only a few accounts were affected and to do whatever we could to restore as much of the users’ accounts as we could. We’ve also reached out to the people who were affected to apologize and to work with them to restore the email from any personal backup they might have. We know how important Gmail is to our users – we use it ourselves for our corporate email. We have extensive safeguards in place to protect email stored with Gmail and we are confident that this is a small and isolated incident.
Share, Bookmark & Discuss This Article
More:
Keep Updated: News Via Email | News Via RSS Feed | News Via Twitter
See more stories like this in the Members Library! Check out the Google: Gmail sections of the Members Library where this story is filed. Members also get access to exclusive video content, a members-only weekly & monthly newsletter, plus more. Check out all the benefits!
3 COMMENTS ON Google Accidentally Deletes Email Of 60 Gmail Users
TOP STORIES
SEARCH NEWS BRIEFS
FEATURES & ANALYSIS
RECENT COMMNENTS
- Buy Advertising said " I've been experimenting with the merger of advertising and entertainment. I think that it can be bot"
- nickstamoulis said " Wow, this is very interesting, I was not aware of the the Google Books case at all, I will be sure t"
- nickstamoulis said " These are all very cool, my personal favorite 4th logo is the Ask.com layout, it is very creative!"
FREE DAILY SEARCH NEWS RECAP!
Stay on top of all the search news with our daily summary, the SearchCap newsletter. View a sample ›
STAY CURRENT THROUGHOUT THE DAY
Search Engine Land produces SMX, the Search Marketing Expo conference series. SMX events deliver the most comprehensive educational and networking experiences - whether you're just starting in search marketing or you're a seasoned expert.
SMX Web Site » | SMX Difference » | SMX News »
Join us at an upcoming SMX event:
- SMX Singapore - July 2-3, 2009
- SMX São Paulo - August 4-5
- SMX East - October 5-7, 2009
- SMX Stockholm - 12-13 October, 2009
- SMX Mexico - November 11, 2009
Learn more about search marketing with our free online webcasts and webinars from our sister site, Search Marketing Now. Upcoming online events include:
- How Large Offline Marketers Drive Superior Search Marketing Results - July 21, 2009
- Trademarks, Brand Terms and PPC Advertising: Updates You Must Know - July
22, 2009
- Attribution Management Buyers Guide - July 28, 2009
TRACK US SOCIALLY
- Wall Street Journal Recommended Reading
- Ad Age Power 150 Blog
- Technorati Top 100 Blog
- Techmeme Leaderboard Source
- Best Search Engine Community/Forum
Featured sites from our Blogroll
- MarketingVOX - The Voice of Online Marketing
- PalatnikFactor.com
- WebProNews - eBusiness News, Search News, and Business Videos
- Two Piece Set
- Mike Grehan says…
Get Your Search Engine Land
Premium Membership!
Become a premium member today and receive:
- Express commenting privileges & photo.
- Exclusive videos & newsletters.
- Discounts to our SMX conferences.
- Access to "How To" & Other Archives.
© 2009 Third Door Media, Inc. All rights reserved. Google, Yahoo & Microsoft logos trademark respective companies and used with permission.
What??? I thought google had 400,000 backup servers?
Oh poo! We all make mistakes, nothing is perfect and even the mailman loses the mail at times…
My answer open two accounts and bounce them around to get your email.
David
Even Google may make mistakes. But actually as a man saving lots of important e-mails in G-Mail, I wouldn’t want to be one of that 60 unlucky people.