Topic: Click-to-call

AdWords Cross-Device Conversions: How 1-800-FLOWERS Is Using The Data To Be More Customer Centric

Yesterday,  we got an early preview of the first case study Google will publish on the use of estimated cross-device conversions in AdWords. It features 1-800-Flowers and also addresses the company’s use of click-to-call. When Google first announced the release of estimated cross-device conversions in October, it seemed to be received with a collective shrug. […]

PPC

The Right Way To Do Click-To-Call In An Enhanced Campaign World

Earlier this week, I attended the How To Do Click-To-Call In An Enhanced Campaign World session at SMX East. As a search usability professional, my primary interest is to understand not only how searchers locate and discover desired content, but also why searchers make specific choices. For example, when does a searcher prefer to use […]

Study: 61 Percent Of Mobile Callers Ready To Convert

As a marketer if you’re not making it easy for mobile users to call you, you’re losing business. A new survey of 3,000 US smartphone users, conducted by IPSOS on behalf of Google, underscores the critical role of calls in the mobile path to purchase. Almost two-thirds (61 percent) of survey respondents said that “click […]

SEO

Google Introduces “Bid For Calls” On The PC

Earlier this summer Google gave an indication this was coming. Now Google is rolling out what it’s calling “bid for calls,” a pay per call (PPCall) offering on the PC. This is distinct from Click to Call, its successful mobile PPCall product. The program will launch in the US and UK at first and relies […]

Will Google See $6.25 Billion In Mobile Ad Revenue Next Year?

During the earnings call last week after Google announced massive quarterly revenues ($9.72 billion), CEO Larry Page casually dropped the following remark about the company’s mobile business: “We’re also seeing a huge positive revenue impact from mobile, which has grown 2.5x in the last 12 months to a run rate of over $2.5 billion.” Claire […]

Google Enables Call Tracking From Mobile Landing Pages

Google’s Click to Call program has been a huge success. About a year ago Google reported that it had 500,000 advertisers using Click to Call. (That number was repeated again today in a blog post.) And last year former Google Product SVP Jonathan Rosenberg said “Click-to-Call ads are generating millions of calls every month.” Calls […]

SEO

Telmetrics Introduces Call Tracking Without Tracking Numbers

Call tracking has long been criticized by Local SEOs and others as violating the sanctity of what Localeze’s Gib Olander has called the “NAP” (name, address and phone number) — the central currency of all local business listings. The concern was and is that the rented tracking numbers (metered phone numbers) would be crawled or […]

All Phone Numbers In Mobile AdWords To Become Clickable

Google has long supported phone extensions, which allow advertisers to include clickable phone numbers in AdWords when they appear on mobile devices. Now, phone numbers in other parts of the ad creative will be clickable, as well, essentially creating phone extensions from ads that don’t necessarily have them activated. The company announced the change  in […]

A Year Later Even Google Surprised By Success Of Click-To-Call

A year since its introduction even Google is surprised by how successful “Click to Call” has become. “We’re seeing millions of calls every month; it has become a core part of a large number mobile search ad campaigns,” said Google’s Surojit Chatterjee who is in charge of the product. That same phrase — millions of […]

Google’s Click-to-Call Growing Amid Booming Mobile Activity

The number of advertisers using click-to-call features on Google ads has grown an average of 28 percent month-over-month over the last few months, the company confirmed. The 28 percent stat represents all of Google’s advertisers, in both search and display, around the globe. As first reported by GigaOm and confirmed by Search Engine Land, Google […]

Google Expands Click To Call Mobile Ads To Content Network

Google’s mobile click-to-call ads program in search is apparently a big success. Although reluctant to share specific numbers, Google previously said that response rates were “5 to 30 percent better” than other AdWords CTRs in mobile. Even the URLs in these ads get more clicks, Surojit Chatterjee, Senior Product Manager, Mobile Ads, previously told me. […]

Google Click To Call Ads In UK Allowing More Phone Numbers

The Google AdWords Blog announced they are now allowing UK advertisers to use more types of non toll-free numbers in the United Kingdom within the click to call AdWords program. Google said, “until now, you could only include free phone numbers (e.g. those starting with ‘0800’), or phone numbers with a local area code (e.g. […]

Google Extends “Click To Call” Ads To All Advertisers

Google introduced “Click to Call” in January as a component of its location extensions offering in mobile. Advertisers were permitted to include a phone number associated with a physical location, which would then show on high-end smartphones as an additional line of text. When the user clicked the phone number and initiated a call the […]

Google To Introduce Click-to-Call (Billing) in Ads on Mobile Devices

Google sent out notification to its AdWords advertisers that this month “your location-specific business phone number will display alongside your destination url in ads that appear on high-end mobile devices. Users will be able to click-to-call your business just as easily as they click to visit your website. You’ll be charged for clicks to call, […]

PPC

Google Testing Click To Call Again?

Search Engine Journal alerted us to an apparently renewed test of click-to-call at Google. Google had been testing click to call in 2005 and 2006 with an eye toward implementing pay-per-phone call. Rather than show local or 800 tracking numbers, Google was using a field that remembered users’ telephone numbers (once entered) and connected calls. […]