• http://twitter.com/CoffyGroup Coffy Group

    Great post, Jordan. I believe every business should start a strategy to monitor these KPIs especially because in 2013, social sharing will surely evolve to a much bigger influence to consumers. If you start figuring out what you should be focusing on as early as now (if you haven’t already) you’ll have that much leverage in directing your resources to generate better/bigger leads and turn them into sales.

  • http://twitter.com/tmcconnon Tom McConnon

    Hey Jordan, great post. Love these KPIs and the general emphasis on data. I just sent them to our team to pull into a Domo dashboard. Everyone would benefit from knowing these metrics.