Hidden PPC traffic killers
Is your PPC program behaving badly and blocking out perfectly acceptable traffic? Contributor Andrew Goodman looks at five ways to relax an over-tightened account.
Andrew Goodman is founder and President of Toronto-based Page Zero Media, a full-service agency obsessed with PPC performance since 2002. Current clients include Well.ca, Princess Auto, and Nuts.com. Andrew wrote 2 editions of Winning Results With Google AdWords (McGraw-Hill), a pioneering book on PPC strategy and tactics. He continues to speak regularly at SMX and other events. He was also an adviser to (and later, co-founder of) a consumer review startup, Toronto-based HomeStars, acquired by HomeAdvisor in 2017.
Is your PPC program behaving badly and blocking out perfectly acceptable traffic? Contributor Andrew Goodman looks at five ways to relax an over-tightened account.
Andrew Goodman | May 18, 2018 at 10:48 am ETContributor Andrew Goodman suggests we may not like the way Google manages the AdWords program, but anything less and the SERPs and advertising ecosystem would have imploded long ago.
Andrew Goodman | Apr 19, 2018 at 10:33 am ETAdvertisers would love to see unbiased attribution measurement that unifies channel reporting and moves beyond the last-click attribution model, but is Google Attribution the answer? Columnist Andrew Goodman discusses the likely impacts of this new product offering.
Andrew Goodman | Sep 7, 2017 at 11:52 am ETYou may think you're hitting your conversion goals, but columnist Andrew Goodman warns that faulty attribution can lead to inaccurate or misleading performance data.
Andrew Goodman | Mar 23, 2017 at 10:18 am ETWhere have all the search professionals gone? Contributor Andrew Goodman explores the state of the search agency industry today and wonders if we can be doing better.
Andrew Goodman | Feb 25, 2016 at 11:53 am ETAre you overthinking your geo-targeted bidding strategy? Columnist Andrew Goodman thinks you might be -- and he's here to help simplify your life.
Andrew Goodman | Jan 28, 2016 at 5:01 pm ETSearch marketing channels are often both data-driven and siloed, but contributor Andrew Goodman notes that clients don't necessarily see it that way. To improve performance, he says, we must understand the greater picture.
Andrew Goodman | Dec 3, 2015 at 10:02 am ETIs your ad copy not performing as well as you'd hoped? Contributor Andrew Goodman suggests that perhaps you're making users think too much.
Andrew Goodman | Aug 13, 2015 at 9:24 am ETAs the summer weather haltingly makes its appearance in my neck of the woods, thoughts turn to on-base averages, fielding percentages and all of that Moneyball stuff. My theme for this column is the woeful underperformance of the team known as the Toronto Blue Jays. Despite a wave of off-season signings and by far the […]
Andrew Goodman | Jun 17, 2013 at 9:31 am ETMy cat, Walter, runs under the bed when he hears footsteps—even if it’s only the mailman. Being risk-averse to that degree doesn’t make Walter a rational maximizer, so he’d probably make a poor tournament player in bridge or poker. But it does make him a survivor. Natural selection works on the principle of “better,” not […]
Andrew Goodman | Dec 14, 2009 at 7:00 am ETPssst. Over there, next to the purple wing chair. Behind the foosball table and just beyond the 2002 vintage lava lamps. It’s a gaggle of digital marketers, munching on Pez, and screaming at the unfortunate Fortune 500 brand CEO who made the mistake of visiting this digital agency’s hip warehouse space conveniently located just steps […]
Andrew Goodman | Nov 16, 2009 at 3:55 pm ETI went to a party last week. It was put on by a big online player, mainly to thank agencies who buy large gobs of display ads for their clients. And strangely, one of the hosts began apologizing to me (over the gurgling sounds of me thanking him for the free drink—how they let me […]
Andrew Goodman | Oct 19, 2009 at 1:44 pm ETPaid search accounts for about 50% of all digital advertising spending today in most major markets, give or take 10% (the UK clocks in as one of the most impressive English-speaking markets for paid search, clocking in at 58% of digital spend, according to econsultancy). For we diehards, the reasons for running paid search campaigns are […]
Andrew Goodman | Sep 21, 2009 at 8:00 am ETOver the years, we’ve counseled advertisers to be wary of certain inflationary tendencies that are built into the very terminology and interface design of paid search. Experienced bidders know better but new advertisers can get tripped up. Inflationary tendencies in paid search auctions include: New accounts being opted into content targeting at the same bid […]
Andrew Goodman | Aug 24, 2009 at 8:00 am ETJoseph Heath, a philosophy professor at the University of Toronto, has published the timely Filthy Lucre: Economics for People Who Hate Capitalism (HarperCollins, 2009), a clever romp through formal economic theory. As even-handed as any intellectual inheritor of The Simpsons sensibility, it debunks six economic myths of the right, and six of the left. Heath […]
Andrew Goodman | Jul 27, 2009 at 12:55 pm ETIf you spend enough time sitting at your desk in summer, you can go slightly insane. That aside, daydreaming sometimes leads to back-door observations, studies show. Glancing out the window, it’s evident that it takes a lot of resources and coordination to run a neighborhood. Schools, crossing guards, street sweepers, garbage collection, public pool maintenance, […]
Andrew Goodman | Jun 29, 2009 at 1:08 pm ET“Horror” is an apt term for how many experienced paid search practitioners respond to the newbie’s mistake of optimizing paid search ads solely to CTR. Before getting to the nuances of ad testing, though, it’s important to emphasize yet again that rapid setup of ad rotation, for testing purposes, was the gift given to us […]
Andrew Goodman | Jun 1, 2009 at 1:17 pm ETThe keyword long tail is dead. Long live advertising. The first shot (heard ’round most of the search marketing world) in this war against busywork was actually fired in 2002 by Google, when they introduced powerful matching options for AdWords. Too bad some folks haven’t yet heard that shot. This may be an exaggeration for […]
Andrew Goodman | May 4, 2009 at 1:53 pm ETIf you’re a diehard search marketer, you probably find web analytics conferences a bit strange. Many of the speakers are versed in the nuances of customizing third-party analytics platforms like Google Analytics, Omniture, and ClickTracks. But many of them seemed to have learned to sprint before they learned how to walk. I’ve been struck by […]
Andrew Goodman | Apr 6, 2009 at 12:22 pm ETIn the previous two columns, I covered questionable assumptions and inconvenient truths related to bid management automation in paid search. With all those reservations and concerns out of the way, if you’re in the market for a solution vendor, you still have to form a relationship with one that meets your needs. Let’s look at […]
Andrew Goodman | Mar 9, 2009 at 12:19 pm ETLast time, I covered some shaky assumptions behind bid management automation, including the assumption of an easily pinpointed target CPA. In this column, I’ll address some additional issues that don’t often come to light in industry discussions. While they may make some vendors squirm, they also might help advertisers select the tools that are just […]
Andrew Goodman | Feb 9, 2009 at 12:44 pm ETToday, there’s no viable “con” position in the “paid search bid management” debate. Either you sing the praises of automated bid management, or you’ll be asked to sit in a dark corner (or cave) and contemplate what possessed you to enter the digital marketing arena. Unfortunately, there are few real debates on the advantages and […]
Andrew Goodman | Jan 12, 2009 at 10:54 am ET“Everyone has a plan until they get punched in the mouth.” This gem from heavyweight boxing legend Iron Mike Tyson also applies to AdWords account strategy, especially when starting a new account. Beginning in 2006, some advertisers in the affiliate marketing, Made-for-AdSense, and other spheres have referred to harsh quality score treatment — especially treatment […]
Andrew Goodman | Dec 15, 2008 at 5:32 pm ETAs promised in Wall Street Meltdown: 11 Ways It Affects Digital Marketers, I’m wrapping up with a continuation of the 60,000 foot view of our industry in light of current economic turmoil. No doubt I’ll get back to the close-up view next time, but for now, to get all the bad news talk behind us, […]
Andrew Goodman | Nov 17, 2008 at 12:12 pm ETSince 2002, we who advocate the paid search niche of marketing have been pretty vocal about how much more this stuff can do than people realize. It’s not pure direct marketing, we’ve pleaded. It can do other stuff too! It can sing, dance, weld, flutter, soar, and giggle. It deodorizes, disinfects, scours, and scrubs – […]
Andrew Goodman | Oct 20, 2008 at 11:00 am ETTim O’Reilly (like me, as you’ll see below) seems to believe we’re in a bit of a bubble that’s set to burst, even though, as he walked in to deliver his keynote at the Web 2.0 conference, the stock markets were in the middle of a rebound, vaulting up about 7% in a 26-hour period. […]
Andrew Goodman | Sep 22, 2008 at 9:07 am ETSES San Jose 2008 is now in the books and another Google Dance — that annual bash that provides us all with so much safe, clean YouTube fodder — has come and gone. Among the various features and benefits — upscale backyard barbecue fare, free beer, modified karaoke, dancing, and light shows — is the […]
Andrew Goodman | Aug 25, 2008 at 1:04 pm ETWhen I tried out the new Google Ad Planner recently, I had no idea my reaction would be so out of step with the reactions of various observers on the scene. Has this ever happened to you? It’s like being in an episode of The Twilight Zone, as you pass by the horrified shouts of […]
Andrew Goodman | Jul 28, 2008 at 3:00 pm ETWhile I am on holiday this week, through the magic of Internet time and custom tubes, my column isn’t. During this time off I’ll be taking time out for rest, reflection, and especially, a hiatus from one of my several jobs: Designated Undercompensated Google Ad Salesman. What, you say? Google ads sell themselves? $14 billion […]
Andrew Goodman | Jul 7, 2008 at 11:03 am ETThis one’s for all of you consultants, agencies, and in-house SEM’s who find themselves “inheriting” a sloppily-built account started by someone else. It’s also a cautionary tale for anyone thinking about “casually” starting out an AdWords account. Hopefully I’ll save you some cash today, but in particular I hope to save you time.
Andrew Goodman | Jun 9, 2008 at 6:50 pm ETTomorrow I’m giving a talk at the eMetrics summit in San Francisco. A search marketing perspective can often seem “refreshing” in the context of the discipline of marketing in general; it even seems to go against the grain a bit. I’ll be telling the eMetrics audience a bit about how I use core stats in […]
Andrew Goodman | May 5, 2008 at 12:05 pm ETMaybe it’s just me, because I’ve spent years ingesting the Purple Cow Kool-Aid. But I can never get over the number of cookie-cutter, copycat businesses that spring up online. Choosing the exact same business model as someone else almost appears to be a favorite pastime in North America these days. Kind of a macho, or […]
Andrew Goodman | Apr 7, 2008 at 3:51 pm ETAnother bundle of advertising flyers just landed on my front porch, only to go straight into the recycle bin. Although I merely dream of the distant day when such lazy and wasteful advertising methods will be punishable by death or a day spent shopping with Paula Abdul, I hold out some hope that search marketers […]
Andrew Goodman | Mar 10, 2008 at 3:02 pm ETI thought I’d gracefully retired from the Danny Sullivan Keynote Review business. Comparing Danny to Edward R. Murrow, assessing how the attendance stretched the room capacity… ahh, they were good times. Then I awoke to find myself in a large hall at the Santa Clara Conference Center. It wasn’t a dream! Turns out I was […]
Andrew Goodman | Mar 3, 2008 at 12:23 pm ETIt’s been well established that a core—predominant, even—component of the Google AdWords quality-based bidding formula is historical CTR (clickthrough rate). New keywords get treated a bit differently, though; the algorithm must predict CTR based on the similarities of your ad group’s characteristics to historical data in Google’s vault. If you read through Google’s official descriptions, […]
Andrew Goodman | Feb 11, 2008 at 8:29 am ETI was casually chatting with a super-savvy Web 2.0 friend – we’ll call him Mac – about a website I work closely with. We’d spent the last year overhauling the strategy and the design of the site, though there are still several features waiting to be built, and the content growth is just at the […]
Andrew Goodman | Jan 15, 2008 at 3:19 pm ETIf I were writing the local County Cross Country Ski Club newsletter, a retrospective might cover two or three minor changes in the field, and a watershed moment or two. Primitive skis were used by Vikings as much as 5,000 years ago. In about 1460, someone in Scandinavia discovered that you could climb hills easily […]
Andrew Goodman | Dec 4, 2007 at 12:43 pm ETPerhaps it was lucky fate that Anders Hjorth (of Relevant Traffic, a European SEM agency) and I didn’t have too much time to compare notes going into the panel “Tuning Ads for Quality Score” at SMX Stockholm last week. Fortunately, the presentations didn’t overlap too much. The interesting thing is the overlapping conclusions we drew […]
Andrew Goodman | Nov 6, 2007 at 7:21 pm ETIf you’re like me, you often figure out ways to work smarter on your marketing campaigns in the time allotted. In fact, you secretly suspect that you can actually be more successful if you reject some of your more conscientious habits and just get the job done. As the saying goes, perfection is the enemy […]
Andrew Goodman | Oct 9, 2007 at 9:15 am ETLet’s get this uncomfortable truth out of the way up front: Google’s actions, manifested through a variety of methodologies to rank (and sometimes ban) listings and content, have regularly irritated, angered, and alienated some webmasters, website owners, and advertisers. The outcry is more vociferous if you can give an initiative, a cute name, and get […]
Andrew Goodman | Sep 25, 2007 at 2:09 pm ET