Topic: Small business

Local-Social Search: A Powerful Marketing Channel For Small Businesses

The courtship of social networking and local search will result in a marriage that diversifies the mix of sales tools and empowers circles of families, friends, co-workers and organizations to share experiences and opinions in the local search space. For a number of years, consumers have had a collective, powerful online voice through ratings and […]

Citibank Survey: Small Business Finds Social Media Ineffective

A Citibank/GFK Roper survey of 500 U.S. businesses with fewer than 100 employees has found very few small businesses in the U.S. have adopted social media outlets such as Facebook and Twitter for business uses. The findings include: Three-quarters of the small business owners surveyed say they have not found sites such as Facebook, Twitter […]

Google Creates A New, Simplified Ad Unit For Local Business

In December 2007 Google promised to develop a radically simplified version of AdWords targeted at the mass of small businesses who could not or would not take the time to set up an AdWords campaign. The working name of the program was “Simple Ads.” It was semi-formally announced at the Google Local Markets Symposium, a […]

Microhoo Changes Local Search Landscape For Small Biz

Finally, after a lengthy gestation period, Microhoo is official! In late July, Microsoft and Yahoo inked a 10-year deal that — if approved — combines the companies’ forces in an internet search alliance to make a concentrated run at Google, recognized by many as the key player in local search. The deal, which seems to […]

Bizmore: Like Yahoo Answers For Small Business

There’s no shortage of web sites online offering help for small business owners. Heck, Search Engine Land’s Small Is Beautiful column does it, I do it both here and on my Small Business Search Marketing blog, and there are countless other blogs and sites with advice for the SMB market. But what if a small […]

PPC

Is Yahoo Trying To Sell Small Biz & HotJobs?

Yesterday on the Yahoo Q2 earnings call, CEO Carol Bartz spent time talking about local and small business (SMB) advertising. She said that these overlapping segments were increasingly important to Yahoo and she announced a new deal with AT&T (to sell display ads on Yahoo to SMBs). She added that between AT&T’s yellow pages sales […]

Google Pitches New Small Business Customers, Ignores Existing Ones

Google is hitting the streets of San Francisco next week — with at least one high-powered supporter in tow — to talk to small/local businesses about Google products and services. The event is called “Favorite Places,” and Google will have San Francisco Mayor Gavin Newsom and other “San Francisco trendsetters” show their favorite local businesses […]

SEO

SearchCap: The Day In Search, May 21, 2009

Below is what happened in search today, as reported on Search Engine Land and from other places across the web. From Search Engine Land: Live Search? Kumo? Bing? Put Your Questions To Microsoft’s Dr. Qi Lu At SMX Advanced Dr. Qi Lu, the leader of Microsoft’s search efforts, will be keynoting on day two of […]

SearchCap: The Day In Search, May 18, 2009

Below is what happened in search today, as reported on Search Engine Land and from other places across the web. From Search Engine Land: Yahoo Streamlining Mobile Experiences Discontinues “Smartphone App” Until a couple of months ago, Yahoo had a range of mobile products and experiences in the market: Go, oneSearch, oneConnect and mobile web. […]

SEO

AdQuants: Top Local Search Advertisers Are Traffic Resellers

Analytics firm AdQuants has compiled some very interesting data on the local search market. It’s based on the company’s crawling of the major search engines in “250 US metros with approximately 300 local keywords spanning the spectrum of local service providers and retailers.” AdQuants found that national paid search market share trends were magnified at […]

Gauging The Online Visibility Of SMBs

Today, the question every small business owner needs to ask himself is: will search engine users be able to find my business online? The online visibility of a business is difficult to measure. Having a good website is just the beginning. SMBs need to be listed on leading directory sites, vertical and local sites and […]

SearchCap: The Day In Search, May 8, 2009

Below is what happened in search today, as reported on Search Engine Land and from other places across the web. From Search Engine Land: Google To ‘Integrate’ Microblogging? While Twitter is looking at ways to be more search-ey, Google is apparently thinking about ways to be more microbloggy. Buried in a Reuters article about Google’s […]

SEO

Yelp Allows Business Owners To Talk Back On Site

Yelp has partly been successful because it was so focused on the consumer. Other competing local sites, such as Cox’s Kudzu or most of the internet yellow pages sites, among others, have for a long time tried to strike more balance between businesses and consumers. For example, they have allowed business owners to respond or […]

SMB’s Need More “Local” Outreach

(Business owners, if you’re looking for actionable advice, skip to the end) I spoke at a local Chamber of Commerce here in the Portland area last week, giving a brief presentation on the fundamentals of SEO. Unlike a previous event I’d attended just three months ago in eastern Washington, about 75% of this audience had […]

GetListed.org Aims To Simplify Local Search Marketing

Many small business owners realize the need to market online to local customers, but few know where to begin. A new web site that offers a much-needed launch pad for local businesses launched this week. GetListed.org operates with a simple premise: It should be as easy as possible for small businesses to find and claim […]

SEO

Yelp Case Settled, But Bigger Issues Remain For Search & Reviews

A lawsuit over a Yelp.com review has been settled, but the larger issue of how business owners, customers, and review sites will co-exist online remains wide open. CNET is reporting that a San Francisco chiropractor and his disgruntled patient have settled their differences over a negative review that the patient posted on Yelp. Dr. Steven […]

The Big List of 2009 Marketing Predictions

If you’ve been thinking about what’s in store for 2009, join the crowd. The start of a new year always brings out the proverbial crystal ball, but perhaps this year more than most, online marketers are trying to figure out what’s around the corner. To that end, here’s a big list of articles and blog […]

A Small Business Year-End Marketing Checklist

2009 is almost here, and I hope small business owners have already been thinking long and hard about their plan of attack for the new year. Those who have are ahead of the game. If you haven’t given the new year much thought, start now. Successful online marketing is about developing the right combination of […]

Online Video Tactics For Small Businesses

Online video has been explored as marketing tool by large companies, and as a buzz-builder for content producers of all sizes. But what about small businesses: can they jump into the fray and get noticed by video audiences? The short answer is yes. Let’s look at some formats and how they can fit into your […]

Small Businesses Struggle With Search Marketing

Microsoft just released results of a survey of 400 small businesses (SMBs) that shows they continue to struggle with search marketing (how to think about it, how to do it). This is consistent with what I and others have observed about the majority of SMBs, even those with websites.

A Small Business Search Marketing Thanksgiving From A-Z

Thanksgiving is almost here, and as the McGee family sits down at a table full of turkey, stuffing, and potatoes next week, we’ll do our regular Thanksgiving tradition: From A-Z, each family member takes a letter and shares something s/he’s thankful for this year. In that same spirit, here’s a list of things that small […]

A Small Business Success Story: Element One Photography

Picture this: You’ve spent two months creating a website for your small business. You’ve poured yourself into it. The web site is a thing of beauty, and it showcases your work very effectively. But no one can find it. Six months go by, and you’re not getting any traffic from search engines. You type your […]

SEO

Relying On Print Yellow Pages? Most Local Customers Turn To The Web!

Online marketers have been predicting the death of print yellow pages for years. While that will never happen, print yellow pages are no longer the primary way that people seek local information. In fact, the internet collectively — through search engines, local search sites, online yellow pages and other venues — is the top way […]

SEO

Searching For Small Businesses, Coming Up Frustrated

Having written about search for years, it’s often easy for me to mistakenly assume that everyone gets it. Search is where the customers are. Surely every business owner, large or small, understands by now the importance of appearing before these customers in search. Surely. But as I’ve looked for local businesses to help with my […]

SEO

Search Engine Land & The Thought Leadership Series

Earlier this year, Search Engine Land participated in its first conversational marketing campaign through our ad partner, Federated Media. We’re now doing another one, and this is a short post to ensure readers know that while we’re taking part in a new “conversation,” our writers are not being told what to say as part of […]

Our Relationship To The Bottom Line

The search business is a roll-up-your-sleeves type of business. We’re continually honing the way we deliver the search experience of today while preparing for how that experience will change tomorrow. With our eyes on the road ahead, and our minds grappling with what lies around the corner, there isn’t much time to look in the […]

How To Walk A Mile In A Search Engine’s Shoes

Small business owners are often curious, and sometimes desperate, to understand why their web sites are doing well — or doing poorly — when it comes to search engine visibility. Online forums and message boards are filled with questions like “Why is my competitor outranking me?”, “Why doesn’t my new product page bring me any […]

A Small Business Marketing Success Story: K9cuisine.com

Being small is hard enough. But being small and in retail? That’s like having two strikes against you before the game even begins. From setting up relationships with banks, to finding trustworthy suppliers, to building a loyal customer base, being a small retailer is a challenge many businesses can’t meet. And if you’re an online-only […]

Small Business Success Stories: What We’ve Learned So Far

A baker, a guitar teacher, a florist, and a real estate agent: Those are the four small business owners I’ve profiled in this space recently. Before I continue with more online marketing success stories, this seems like a smart time to step back and see what we’ve learned to date. Listening to the experiences of […]