Local

Google My Business videos not showing up on your local listing? It’s a Google bug

No, you probably did not upload your videos incorrectly to Google My Business. Google confirmed a bug with the videos now showing and is working on fixing the issue.

Barry Schwartz on January 18, 2018 at 8:41 am

Last Friday, Google launched a feature to upload videos to Google My Business local listings. Google said that videos would be processed and live within 24 hours of being uploaded. That, however, is not the case; there is a bug that is preventing the videos from showing up on the local listings in Google Maps or Google web search.

Google My Business confirmed the bug last night on Twitter:

We're experiencing an issue with video uploads but the videos team is already aware and working on it. We'll follow up here when the issue has been resolved. Thanks!

— Google My Business (@GoogleMyBiz) January 17, 2018

Many business owners who have uploaded videos to their Google My Business listings are reporting that those videos, even a few days after they were uploaded, are still not showing up. I uploaded a video to my listing, which I demonstrated in the post on Friday, and almost a week later, that video is still not visible on my business’s local listing in Google.

It is unclear when the bug will be fixed, but Google is now aware of it and is working on a resolution.

Postscript: At 11:45am EST Google said the issue has now been resolved:

The videos team was able to get this fixed and you should be able to add videos again. Huge thanks to all that reported this issue!

— Google My Business (@GoogleMyBiz) January 18, 2018

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About The Author

Barry Schwartz

Barry Schwartz a Contributing Editor to Search Engine Land and a member of the programming team for SMX events. He owns RustyBrick, a NY based web consulting firm. He also runs Search Engine Roundtable, a popular search blog on very advanced SEM topics. Barry's personal blog is named Cartoon Barry and he can be followed on Twitter here.