Topic: GOOG-411

Confirmed: Bing 411 Closing June 1st

Microsoft is closing down their toll-free voice search program named Bing 411. I have confirmed the Bing 411 service is closing by calling the service and hearing immediately the message: Bing 411: On June 1st, we are discontinuing the Bing 411 service. There were reports of this via LiveSide where they said they “received a […]

SearchCap: The Day In Search, August 29, 2011

Below is what happened in search today, as reported on Search Engine Land and from other places across the web. From Search Engine Land: 6 Key Findings From The 2011 Local SEO Industry Survey If you ask any local SEO what the nature of our industry is like, you’ll get a range of answers from […]

Google Maps — Now With Voice Search

Voice search all began for Google several years ago with the now-shuttered, free directory assistance service GOOG-411. After the underlying infrastructure had matured Google introduced it on Android devices and in its iPhone apps. More recently, in July, the company put the same voice search capability on Google.com on the Chrome browser for the PC. […]

SearchCap: The Day In Search, April 11, 2011

Below is what happened in search today, as reported on Search Engine Land and from other places across the web. From Search Engine Land: IAC Revises And Re-Ups Its Deal With Google IAC, the parent of Ask.com, the Daily Beast and Citysearch, today announced it has amended and extended its distribution agreement with Google through […]

Marchex Acquires 800-Free-411 Owner Jingle Networks

Marchex announced this morning that it was buying Jingle Networks, operator of free directory assistance service 800-Free-411, for $62 million in cash and stock. Founded in 2004, Jingle Networks also has a pay-per-call mobile ad network. Jingle’s 800-Free-411 competed with GOOG-411, which was closed down last year, and Microsoft’s Bing-411, which is still operating. However […]

GOOG-411 Winds Down, Bing-411 Parties On

Yesterday Google announced that it was shutting down 800-GOOG-411, the free directory assistance (or voice search) service it launched in April, 2007. Back in those days the mobile landscape looked very different than it does today. It was challenging to conduct searches on most mobile phones and the iPhone was in its infancy. The first […]

SearchCap: The Day In Search, October 8, 2010

Below is what happened in search today, as reported on Search Engine Land and from other places across the web. From Search Engine Land: Time To Think Carefully About Which Country Hosts Your URL Shortener In my “how to choose a URL shortener” article last year, I warned that the country domain that a shortener […]

Google Cuts The Cord On GOOG-411

Google announced they are discontinuing 1-800-GOOG-411, a voice activated local search service they launched in 2007. The service will go offline on November 12, 2010. Google said they offer many smart phone search options now, including voice search, voice input and voice actions. Google promised to put “all of our resources into speech-enabling the next […]

SEO

Google Airs TV Ad During Super Bowl – But Why?

Perhaps yesterday’s tweet by Google CEO Eric Schmidt put it best. Hell has indeed frozen over. Google has run its first major television ad, during the Super Bowl, no less. Below, the ad, how it has been received, how it compares to other search engine commercials from rivals and some questions about why market leader […]

SearchCap: The Day In Search, May 29, 2009

Below is what happened in search today, as reported on Search Engine Land and from other places across the web. From Search Engine Land: Finally, Yahoo 360 To Be Shuttered In July More than 18 months after first saying that Yahoo 360 would close, the company has finally announced a date: July 13, 2009. Why […]

SEO

Need Traffic Report? Call Microsoft Live Search 411!

How many people are familiar with Microsoft’s Voice Search tool “Live Search 411?” It’s a powerful yet not well-known way to do local search from any phone (1-800-CALL-411 or 1-800-225-5411). Conceptually, it’s exactly like Goog-411 but has more considerably more content and capabilities. Built on the Tellme infrastructure it can provide: Local business search Driving […]

Google Voice: Next Generation Telco?

Maybe that headline overreaches a little but not entirely. For those that have been wondering whether Google’s GrandCentral acquisition, which the company made in mid 2007 and thereafter seemed to neglect, would suffer the same fate as Dodgeball or Jaiku . . . wonder no more. Using the GrandCentral infrastructure, and currently only available to […]

Pros & Cons Of Google’s “Darwinian Approach” To Products

This year is the 200th anniversary of naturalist Charles Darwin’s birth. I bring that up because Google’s approach to product decision-making has always struck me as “Darwinian.” The company introduces new products and services, generally without much promotion, and then it’s a version of survivor or “survival of the fittest.” Another appropriate metaphor here is […]

Google Android Phone Finds Its Voice (Search That Is)

Google is rolling out voice search on the Android platform via the new software update happening this week. That’s also supposed to add a virtual keyboard apparently. The G1 has only a physical keyboard. CNET points out that the central difference between the iPhone version of voice search and Android’s is the inability to simply […]

Search Biz: Yahoo Soap Opera Update; Google’s Mobile Plans; Ask.com’s Creepy Commercials & More

The Yahoo-Microsoft-AOL soap opera continues. (You expected otherwise?) At AllThingsD, Kara Swisher was pretty adamant Monday that Yahoo and Microsoft are not in secret talks right now about a new search partnership, and she called the weekend report from The Times (UK) “inaccurate.” Part of that UK story had Ross Levinson and Jon Miller taking […]

Eagerly Awaiting Google’s Voice Search For The iPhone

Yesterday, arguably the top tech story of the day was Google’s introduction of voice search for its iPhone app. As of this morning, the updated app still isn’t available in the iTunes store (that’s not Google’s fault). I spoke yesterday afternoon with Google’s Mike Cohen and Gummi Hafsteinsson about the app and how it would […]

Google Brings Voice Search To The iPhone

The New York Times reports in Friday’s newspaper that Google’s iPhone app will be updated with voice search capability. The move should come as no surprise: The launch of Goog411 in 2007 brought immediate speculation that mobile voice search was on the way, and Google tells the Times that data collection from the Goog411 project […]

Google’s Gradual Embrace Of Conventional Marketing

The Wall Street Journal (WSJ) covers Google’s slow, ambivalent move toward traditional marketing. During its first 10 years, the company grew almost entirely on user word of mouth and PR-driven news coverage. That has helped create a culture that is somewhat biased against traditional advertising. Yet we’ve seen more traditional ad buys from Google in […]

Google Enables Political Video Search With Speech Recognition, Showcases 3D Technology

Google is introducing an Elections Search Gadget that allows users to search transcripts of political speeches and videos that appear on YouTube candidate channels. The speech recognition technology (also shared with Goog411) produces a transcript of the videos, which can then searched by users of the Gadget to find precise phrases or keywords in speeches […]

Google Brings Voice Search To Maps On Blackberry Mobile Phones

Today Google announced a download that enables voice search for Google Maps on Blackberry devices. This is very much like the existing Windows Live Search for Mobile service with voice or Tellme for Blackberry devices (also Microsoft). Yahoo also recently integrated Vlingo’s speech technology into oneSearch.

Google Advertising Itself Shows Maturation As A Company

Photo by Mike Blumenthal. Used with permission. People tend to squeal with delight or its opposite when they see advertising in the wild for Google the company. It has happened precious few times: for Google Checkout, Goog-411, and most recently Google Transit, among a couple of other isolated cases. AdAdge covers Google advertising for Transit […]

Search Biz: Guerilla Artists Protest Google, Search Tops Online Spending Categories, Google Potentially Moving Mini To The Cloud, Predictions About Google Consumer Marketing

Other than discussion of online advertising revenues, it’s an all-Google day for Search Biz: rumors of Google Mini being replaced by a hosted solution, a “public art” protest about Google doing business with the Chinese government, and speculation about the future of consumer marketing at Google.

SEO

Verizon Enters The ‘Voice Search’ Fray With 1-800-THE-INFO

Verizon is formally launching an ad-supported free directory assistance/voice search product in the US called 1-800-THE-INFO. It joins an increasingly crowded field that already features Google, Microsoft, and AT&T, among others. As I said yesterday in my post about the launch of a new voice search offering from ChaCha, most consumers are still unaware of […]

SEO

Search Engine ChaCha Expands Mobile Service To Include Voice Input

Human-powered search engine ChaCha launched in late 2006 to somewhat mixed reviews. It sought to entice users to search with expert guides in real time via IM chat windows. It also offered algorithmic search but the human-guided search was the hook. The concept was great but the practical experience was often uneven. In January ChaCha […]

SEO

Mobile 411: A Leading Indicator For Mobile Search

There are roughly 250 million cell phone users in the United States and more than ten times that figure around the globe. Approximately 42 million (or so) people use the “mobile Internet” in the US, with varying degrees of frequency. The number of people texting constitutes at least 100 million more on top of that. […]

SEO

Comparing Mobile Search Surveys: Early Adopters Vs. Mainstream Users

I conducted a very informal, online Search Engine Land reader survey several weeks ago on a range of high-level topics pertaining to mobile search. The ultimate number of responses from SEL readers was a small sample of 77. Mike Blumethal, a contributor to SEL who writes the Understanding Google Maps & Yahoo Local blog, thought […]

What Does 2008 Have In Store For Local?

Many people I speak to still ask the familiar question, “Is this going to be the breakout year for local?” while expressing frustration or disappointment that “local hasn’t yet lived up to expectations.” But local is a marathon, not a sprint. It’s also more complex than the general search market, which features an ecosystem built […]

SEO

ChaCha Goes Mobile With TextChaCha

Social search engine ChaCha, which has struggled to gain traction and usage on the desktop, is introducing a new text-based mobile service called “textChaCha” (short code: 242242). The same human “guides” who provide assisted search on ChaCha.com answer potentially any question from mobile users. Accordingly, it’s broader and more flexible than free directory assistance (DA) […]

SEO

Search Year 2007: Search News, In Review

Each month, I compile Search Month — a recap of all the stories that have happened relating to search, categorized by topic. I thought it would be fun to take all the Search Months over the past year and produce this edition of Search Year 2007. It was far more work than I imagined, but […]