smxmc23-logo-e1684174040230 Online August 16-17, 2023

Frequently asked questions

Below, you'll find answers to commonly asked questions about SMX Master Classes. Have any additional questions? Email us at [email protected] and we'll respond as soon as possible.

(Still need to register? Get started here!)

SMX Master Classes are two-part programs that aired live on Wednesday and Thursday, March 1-2, 2023. 

All Master Classes were recorded in their entirety and are now available for on-demand replay.

Yes! We are hosting a second round of these same Master Classes online August 16-17. Registration will open in mid-June. Stay tuned for more details!

Master Class recordings will be available for replay until May 1, 2023 (60 days after the event). Recordings will NOT be available for replay after this date.

No — the $299 Master Class pass gets you access to ONE Master Class. However, you are able to purchase multiple Master Classes and we encourage you to do so! You’ll unlock 15% off total registration when you buy more than one, and enjoy a comprehensive cross-training experience to boot! (Details available during registration.)

Click here to log into your Master Class account. Logging in will bring you to your My Master Classes page, where you’ll find your purchased Master Classes, viewing tips, and additional information.

Now that Master Classes are available on-demand, click the green “Watch” button next to your class to begin your training experience.

Unfortunately, Q&A is only available during the livestream. Feel free to use the contact details in the Dig Deeper tab in your Master Class room to connect with your instructor on social.

In most cases, yes! Be sure to check out the Dig Deeper tab to the right of the video window to download a PDF version of the presentation (if available) and any other valuable training resources your instructor may offer.

This maybe be due to your browser’s settings (many now have features that prevent audio from auto-playing). Hover over the video window to access and adjust the volume controls. If this does not work, please check the sound preferences on your computer, including the sound output settings.

You likely have two instances of the Master Class open in your browser. Close one to eliminate the echo.

While we do not currently offer this feature, if you’re using Chrome, you can enable their caption featureClick here to learn more about setting this up for your browser.

Yes! Attending your Master Class unlocks a personalized Certificate of Completion and a nifty digital badge — perfect for sharing on social after the event. Your certificate will be available on your My Master Classes page after the event. Use your certificate to demonstrate your commitment to continued training, validate registration fees, and showcase your involvement with the search marketing community.

Certificates are issued based on live attendance. If you complete your training on-demand, email [email protected] to request your certificate.

Absolutely! Feel free to share the registration URL with friends or colleagues who might be interested in joining you: [link coming soon]. We offer group discounts of up to 20% off depending on your party size… email [email protected] to learn more!

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