Topic: Risk management

SEO

Research: Fear Explains Irrational B2B Purchase Behavior

Here’s a common experience for anyone who sells products and services to businesses. A prospect is moving toward becoming a customer, and then inexplicably becomes unresponsive. Why? B2B buying is not a rational process. That straightforward yet profound conclusion makes reading The BuyerSphere Project by Search Engine Land Just Behave columnist Gord Hotchkiss worthwhile.

SEO

“See No Evil” Is No Way For Big Companies To Deal With Search Spam

It started innocently enough. A client, whom I’ll refer to as BigCo, asked a question about the success that one of their divisions was having with a different search consulting company. I wasn’t familiar with the company, so I asked a few questions and then started to investigate them. What I found disturbed me. It […]