Usage of voice has plateaued — for now
Compared with past growth, 2020 survey data show flat-to-declining usage.
Compared with past growth, 2020 survey data show flat-to-declining usage.
Use cases for call analytics platforms are expanding and AI is driving more sophisticated approaches.
Intriguing new feature could simply be a test or the future of shopping on the Google Assistant.
The devices have reached 50% of US homes, but fallen flat as a channel
A look back at some of the year's key voice search and virtual assistant metrics.
The Google Assistant acts as a kind of algorithmic, news DJ.
Google Assistant scored 93%, Siri 83% and Alexa got 80% of answers right in a recent study.
Despite concerns about accuracy and privacy, the Adobe survey presents a mostly positive outlook for voice and virtual assistants.
A new incident fuels the perception that smart speakers are spying on their owners.
In this case, "shopping" doesn't include purchasing; however, digital goods and product re-ordering are also poised for growth.
A new study uncovers data about how target audiences will influence our priorities around voice search. Hint: Older folks like it while the youngest voice searchers worry about privacy.
iPhones dominate usage, despite aggressive promotion of the Google Assistant.
There's a multi-faceted revenue model starting to emerge.
Smart speaker ownership jumped from 23 percent to 45 percent of respondents since last year's survey from Microsoft.
Commerce, advertising or something else: The smart speaker model hasn't been figured out.
Alexa devices dominate, but higher Google Home NPS scores suggest it will have better word of mouth and could gain market share.
Surveys suggest there's still considerable room for growth.
Don't focus on the specific numbers, the interesting thing is the sentiment.
There are thousands of Skills and Actions but very few people are using them.
Marketers need to have a voice strategy that recognizes the different use cases of different hardware devices and channels.
The search giant appears to be conditioning searchers to use voice across all platforms.
We're heading toward a voice-first world for publishers, retailers and brands.
Rebecca Stone, LiveRamp's VP of Marketing, discusses what needs to happen for smart speakers (and displays) to realize their marketing and commerce potential.
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Alexa had the most noticeable improvement according to the test results, nearly matching Google for general information queries.
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Just a few modest improvements would make Home and Home Hub more effective for local search.
Each company will enable the other's customers improve visibility and local discovery in search.
9 out of 10 consumers use a voice assistant on their smartphones; 41 percent say they use it daily.
The new capabilities help developers and further Google's cross-platform Assistant strategy.
Combining a tablet-like display with a high-quality speaker, the Lenovo Smart Display incorporates Google Assistant into an interactive screen for a richer visual experience.
Name, address, phone and hours, with more to come.
As consumers gravitate to voice search, CMOs are just starting to focus on SEO strategies that support those queries.
Say 'Ok Google, ¿cómo será mi día?' and now Google Home can answer.
Users will be able to ask repeated follow-up questions without the need to say "OK Google."
The program offers the potential for better customer experiences, but privacy concerns could slow deployment.
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Even if Apple's smart speaker sales don't grow, they could still generate $800 million this year.
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Just under 40 percent said they were open to ads if they were “relevant.”