Display ad costs fall ahead of the holiday shopping rush
Lower display ad costs could give holiday marketers a cheaper way to reach value-conscious shoppers before competition intensifies.
Topic: University of Michigan
Traffic and rankings don’t mean a thing unless they help you convert; Tuesday’s daily brief
And, Google’s tool to report indexing bugs is now available in the U.S.
SearchCap: Remove The Sitelinks Search Box, Renaming Google AdWords Columns & Google Analytics Treemaps
Below is what happened in search today, as reported on Search Engine Land and from other places across the web. From Search Engine Land: Using The New Treemaps Report In Google Analytics To Find AdWords Nirvana Google Analytics’ new Treemaps report allows for lightning-fast analysis. Contributor Matt Lawson goes through some analyses to use in […]
Jonas Salk Google Logo Marks 100th Birthday Of The Virologist Who Discovered The Polio Vaccine
Today’s Google logo pays tribute to Jonas Salk. Best known as the man who discovered the vaccine for polio, Salk was born and grew up in New York City. After studying chemistry during his under-grad years, Salk took on virology research while a graduate student at NYU, and later, University of Michigan. In 1948, he […]
Google Gets Lowest Score Ever In Customer Satisfaction Survey
There’s a mystery surrounding the latest customer satisfaction numbers released by ForeSee Results (for the American Customer Satisfaction Index [ACSI]). Published late last night, they indicate the lowest levels of consumer satisfaction with search engines (and portals) since 2003. The satisfaction scores for social sites are worse. According to the survey, which ranks sites on […]
Interview With Louis Rosenfeld, Author Of Search Analytics
Interview with information architect and author Louis Rosenfeld about search analytics that can (and should) be used for optimizing your website.
The Future Of The Internet: Search Looks Bright
The Pew Internet & American Life Project recently undertook a massive task (for the fourth time): predicting the future of the internet. They surveyed hundreds of technology experts, who not unsurprisingly, had varied opinions about what the future might hold. Of course, it’s highly unlikely that any of these perspectives is the exact future of […]
SearchCap: The Day In Search, August 18, 2009
Below is what happened in search today, as reported on Search Engine Land and from other places across the web. From Search Engine Land: California Wildfires: August 2009 Edition Yes, parts of California are burning again — and the map makers are at work. Via Google’s Lat Long blog, there’s a new comprehensive map of […]
Google Tops In Search Satisfaction According To Pre-Bing Survey
On an annual basis the University of Michigan puts out the American Customer Satisfaction Index (ACSI) E-Business report, sponsored and administered by Foresee Results. Among the things the index examines is consumer satisfaction with search engines. The survey asks a representative sample of consumers to rate their experiences with portals and search engines according to […]
Google Positions As Amazon Competitor For EBook Market
Google has over the past few years promised the market new revenue streams beyond search. While there are a couple of areas with significant potential (e.g., display), not much revenue has been generated comparatively to date. Now Google is saying that it will be a real competitor to Amazon in the ebook market. According to […]
SearchCap: The Day In Search, May 20, 2009
Below is what happened in search today, as reported on Search Engine Land and from other places across the web. From Search Engine Land: New Google Blog Targets YouTube’s Big Brands & Advertisers Google has launched a new blog, the YouTube Biz Blog, that continues its effort to “help partners and advertisers find a home […]
Google Book Search Lawsuit To Be Settled? Plus, University Partners Launch HathiTrust Archive
Via Resource Shelf, we learn of a report in Library Journal that says Google is close to settling a three-year-old lawsuit with publishers surrounding Google Book Search. Meanwhile, some of Google’s university partners have banded together to launch their own book search service, Hathi Trust. In the legal case, five publishers sued to stop Google […]
SearchCap: The Day In Search, August 19, 2008
Below is what happened in search today, as reported on Search Engine Land and from other places across the web.
Survey Says: Google Leads In Consumer Satisfaction
Google Leads in Search Satisfaction from adAge.com reports that Google not only is leading in the University of Michigan and ForeSee Results in American Consumer Satisfaction Index, but is also “surging” in growth. Google scored an 86 in the index, up 10.3% in consumer satisfaction from last year. While Yahoo was down 2.5% to 77, […]
WWW2008: Search Research Paper Roundup
A variety of interesting research papers on search have come out of WWW2008, the 17th International World Wide Web Conference. Some I’ve blogged already. Below is a rundown on those and some other papers that may be of interest. For the attention-challenged, I’ve also included my now patented "Twitter" summary for some of the interesting […]
Google Releases More Public Transit Info, Other Green Initiatives For Earth Day
You’ve seen the Earth Day logos, now comes several Earth Day related announcements from Google. The most significant of those involves the expansion of Google Transit to nine new US locations, including San Francisco, Denver, Millwaukee, Ann Arbor and Holland, MI, Kansas City, MO, Framingham and Cape Cod, MA. Here’s more from the Google LatLong […]
Yahoo Makes Big Customer Satisfaction Gains In Search
The Yahoo Search Blog discusses improvements in consumer satisfaction scores for Yahoo Search, according to the most recent Keynote Customer Experience Rankings of search engines. According to Keynote Systems, “Yahoo! is, indeed, achieving noticeable improvements in user experience and beginning to close the gap with Google in several key search experience drivers.”
Center For The Digital Future: Perceptions Of Search Reliability And Accuracy Declining
The University of Southern California’s Annenberg School for Communication’s Center for the Digital Future is engaged in an ambitious longitudinal study on consumer behavior and media usage. Each year the center surveys the same 2,000 US adults to track attitudes toward media as well as any changes in actual media consumption. This year the center […]
SearchCap: The Day In Search, January 4, 2008
Below is what happened in search today, as reported on Search Engine Land and from other places across the web.
PC World Picks Ask3D As One Of “The 25 Most Innovative Products Of The Year”
At number 23, Ask3D was named one of PC World’s “25 Most Innovative Products of the Year.” The site opined that Ask “melds comprehensive search results more coherently than competing universal searches do.” Ask saw the largest gains in consumer satisfaction in the annual University of Michigan American Customer Satisfaction Index (ACSI) vs. its search […]
More Google Book Scanning Controversy
The Google Book Scanning project has been controversial from the start. There are a number of competitive efforts, including from Microsoft and the Yahoo-supported Open Content Alliance, which appear to replicate the competition among these companies in other areas online. Now Ars Technica explores a new phase of the debate sparked when the University of […]
SearchCap: The Day In Search, August 14, 2007
Below is what happened in search today, as reported on Search Engine Land and from other places across the web.
Ask Jumps, Google Slips and Yahoo Leads American Customer Satisfaction Index for Search
For the first time, Yahoo has beaten Google in the annual University of Michigan American Customer Satisfaction Index (ACSI). The survey measures U.S. consumer satisfaction across a broad range of business and product categories including “e-business,” which covers search. The survey asks a statistically representative sample of consumers to rate their experiences with portals and […]
The Right Way To Fix Inaccurate Wikipedia Articles
Suppose your company, boss or political candidate discovers that their Wikipedia article is wrong, or has subtle inaccuracies that nonetheless paint them in an unfavorable light? Most people unfamiliar with how Wikipedia works consider only two solutions: edit the article or sit on their hands. Unfortunately, neither approach typically results in the optimal outcome: a […]
University Of Lausanne Joins Google Book Search Library Project
Both the Google Book Search Blog and the Google Librarian Central Blog have announced that University of Lausanne in Switzerland has joined the Google Book Search Library Project. The university will digitize books not only in French but also in English, German, Latin, Italian, Japanese, Spanish and other languages.
Google Book Search And Libraries: An Overview
Via Google Librarian Central, Information Today has an informative overview called Google book search, libraries and their digital copies. It is written from the perspective of librarians Jill Grogg and Beth Ashmore. The entire article is worth reading, but I think it’s also worth highlighting a few of the important points regarding the project.