Google Airs TV Ad During Super Bowl – But Why?

Perhaps yesterday’s tweet by Google CEO Eric Schmidt put it best. Hell has indeed frozen over. Google has run its first major television ad, during the Super Bowl, no less. Below, the ad, how it has been received, how it compares to other search engine commercials from rivals and some questions about why market leader Google felt it needed to make such a dramatic move to promote its best known product that has no real marketing problems.

The rumor that Google would run a commercial during today’s Super Bowl 2010 proved true. Google aired a spot from its online video Search Stories series, called Parisian Love:

The company also has a blog post up about it here, saying:

If you watched the Super Bowl this evening you’ll have seen a video from Google called “Parisian Love“. In fact you might have watched it before, because it’s been on YouTube for over three months. We didn’t set out to do a Super Bowl ad, or even a TV ad for search. Our goal was simply to create a series of short online videos about our products and our users, and how they interact. But we liked this video so much, and it’s had such a positive reaction on YouTube, that we decided to share it with a wider audience.

The commercial, by the way, had 1.2 million views before the ad. It’ll be interesting to see how it changes now. Google’s taken out its own ad on Google for google tv ad that links over to an area with the ad — good cross-promotion:

Google Advertises Its Super Bowl Ad

Someone also tweeted to me that Google’s also taken out ads for actual searches that are demonstrated in the commercial. I took a quick look myself. That’s true for some queries but not all of them.

The queries in the ad are shown below, along with whether Google was showing an ad for its Superbowl commercial in relation to these searches and whether the listing selected by the searcher in the ad is still in the top results:

Of those sites selected, one of them already doing something special for visitors who might be coming to it because of the Super Bowl publicity:

How to Impress a French Woman | Paris Logue

The ad was also posted to the YouTube AdBlitz channel, where all Super Bowl ads have been posted immediately after airing.

Google & Past Traditional Consumer Advertising

Over the past years, Google — which is somewhat notorious for not advertising itself to consumers, has actually been ramping up that outreach. Consider:

TV: In May 2009, Google ran TV ads for its Chrome browser, making use of remnant ad inventory available through non-major television broadcast channels (Google Does TV Ads, To Push Chrome Browser In Commercials). Google’s also been on TV via its sponsorship of Nova on PBS back in 2005.

Radio: Google advertised its AdSense program in radio ads in July 2009 (Google AdSense Radio Ads & Microsoft Bing Travel TV Commercial). It also pitched its Google Local service on radio in Kansas City in 2005.

Newspapers: Google’s done newspaper ads on the odd occasion, such as a campaign in 2005 to target college students and entice them to its web applications.

Outdoors / Billboards: Google has run billboard campaigns such as those to promote its GOOG-411 voice search service (Google Uses Outdoor Billboards To Promote Goog411) to promoting its web applications on billboards  in August 2009 (Google Kicks Off “Going Google” Ad Campaign). The company has also done other things such as bus wraps.

Despite these traditional advertising moves, nothing matches the giant leap that the Superbowl ad represents. Google has never felt the need to put across its core product — search — to so many people at once.

Indeed, when Microsoft undertook a major television campaign last year to promote its new Bing search engine, Google’s Schmidt suggested they would be of little use for acquire customers:

You don’t just buy it with ads. You earn it, and you earn it customer by customer, search by search , answer by answer. And we believe that today we beat our competitors because we’re so focused on comprehensiveness, speed, freshness and having the depth that people really care about.

At that time, Schmidt also said:

We are spending all of our time on exactly what we’ve always done, which is innovation. I don’t think Bing’s arrival has changed what we’re doing. We are about search, we’re about making things enormously successful by virtue of innovation.

Such a major flip from that to a Superbowl ad in less than a year suggests that Google is feeling pressure to reach consumers, something I suspected might happen back when Bing launched:

Google’s never really had to market itself to consumers, to trot its stuff. The recently held “Searchology” event didn’t cover anywhere near the range of what Google offers. But if the praise for Bing keeps largely rolling in — if people keep discovering features that aren’t necessarily unique to Bing — Google may find it has to step up.

Just a week after Bing’s launch, Google showed the first sign of outward pressure by pushing out a new “Explore Google Search” page that was advertised on its home page. It was to counter the idea that it was somehow missing features that Bing was getting noticed for (see Google Fires Back At Bing, Launches “Explore Google Search”).

Now we have the Super Bowl ad– a TV ad no less intrusive than those Google once said it hoped to change through its own Google TV Ads program for advertisers.

We also have it during the same Super Bowl where long-time advertiser Pepsi skipped the Super Bowl. What a strange, unexpected flip-flop.

Postscript: Like that simple focus on search results in Google’s ad? As I’ve been watching reaction on Twitter, plenty seem to:

google ad - Twitter reactions

The format is similar to this one from Ask in 2007:

Of course, the Google ad has a common theme that evolves in the spot, a blossoming love affair told in searches, whereas the Ask ad just focuses quietly on Ask’s features. Still, having watched reactions to search engine ads over the years, I can recall that the Ask ad seemed effective to those I talked with about it. The Google ad may have struck the same chord.

In contrast, the Bing TV ads that have been running perhaps have been too overloaded focusing on the idea there is “search overload” rather than the simplicity of the results themselves. Here’s one:

Meanwhile, here’s a look back to 1998, which was a heyday for search engines to be advertising themselves on TV. This montage starts off with a Yahoo ad that always makes me laugh, just a boy, looking for some hair:

We’ve also got a parody of the Google ad, though this was made before the ad aired during the Super Bowl (that’s possible because the Google ad has aired online for several months). Spotted via Twitter, check out this Tiger Woods-themed ad:

Media Reactions

We’ll see how reactions to the Google ad continue to go. Some media reactions to how Google’s spot compared to other Superbowl commercials that I’ve survey are giving the company kudos:

  • CNET: It was a breath of fresh air in a Super Bowl where the ads were dominated by dude-oriented spots
  • Ledger-Enquirer: What did impress was the Google ad, which was smart, got the message across fast and tugged at the heart strings.
  • Kansas City Star: It it was a winner — far more satisfying than the mostly sophomoric commercials from the beer makers, job-search companies, fast-food restaurants, soft drink makers and other usual Super Bowl advertisers
  • Wall St. Journal: “Could be my favorite,” DiGo’s Mr. DiMassimo said of the Google spot.
  • Wall St. Journal 2: A lot of typing into the search engine from a guy or girl going to France, trying to impress a girl. As Butthead said, “If I wanted to read, I would have stayed in school.”
  • AP: “‘That was one of the few strong ads this year,” said Laura Ries, president of marketing consulting firm Ries&Ries outside Atlanta.
  • Buffalo News: “It’s simple, charming and very real, down to the misspellings.”
  • CNN Money: “It was the least expensive ad and the best ad so far,” said McKee. “It was basically a product demo on the Super Bowl.”
  • Reuters: “The spot, well-received by experts, told the story of a transAtlantic romance though search queries and results.”
  • Sporting News: Look at you, Google. You spent about ten bucks to create your multi-million dollar ad, and it really got the point across. Consider my heartstrings tugged.

That’s impressive when you consider just how much goes into the creative for Super Bowl ads. Google’s is self-produced, to my knowledge. The ad, if deemed a Super Bowl hit, gives Google the ability to back up what it tells large brands and others in terms about speaking to consumers in ads. The purchase itself also positions Google as finally spending in the medium where it seeks to attract big advertisers from — even specifically with its push to get Super Bowl advertisers.

Super Bowl Commercial Ratings

Various places provide ratings of Super Bowl commercials. Here’s a rundown on some places I’ve spotted:

  • USA Today: The long-standing Super Bowl Ad Meter tracks a panel of viewers to see how they reacted to Super Bowl commercials. Out of 63 ads, Google ranked in the bottom half, at 43.
  • AOL’s NFL Fanhouse: Based on user ratings, Google’s a winner, currently ranked fourth of all ads.

Elsewhere, professors at Michigan State University rated Google’s ad the best. So did students at the Kellogg School Of Management at Northwestern University.

Over at Forbes, the Google ad didn’t appear to be either a best or worse pick by Forbes judges. Forbes also has public ratings, but Google’s not listed — perhaps because it wasn’t known Google would be running an ad in advance. The same is true for voting at the Wall Street Journal. So downside to Google’s big mystery spot? It might have missed out on being counted among the best by being late. Google’s YouTube is also hosting a contest, with voting through the middle of this month. So’s Hulu, with results announced later this week.

SF Weekly also reports that Innerscope & Wired conducted a survey that measured emotional responses through electrodes attached to the skin. So far, Google’s ad beat the US Census ad. More results are still coming in.

Why Advertise Your Best Known Product?

It also remains odd to me that Google spent so much money to advertise itself in an area where it leads by so much, especially when Bing’s advertisements have made little real impact with consumers. And when Google, when asked about pushing its Nexus One phone, suggested that TV wasn’t a way to go over pushing through its online channels.

Compared to Google itself, practically no one uses the Nexus One. If any product needed some TV ads, you’d think that was it. I suppose that it’s difficult for Google to advertise Google itself to a “new” audience on Google’s own network. So, the Super Bowl ad does get it out to a broad audience. But was there anyone in that audience that didn’t already know Google? Were there seriously that many people who were thinking of not using it over Bing?

The Google ad to me comes off as a giant waste of money, something Google seems to have done to satisfy its own internal concerns that Bing is making a splash even if that splash hasn’t tipped market share at all. No doubt it is and will continue to generate buzz, of course. But was the buzz worth the cost? Not just the financial cost, but the cost of signaling to your chief competitor and those who closely track you in the search space that Bing makes you very, very nervous.

For related discussion, see Techmeme.

Related Topics: Channel: Industry | Features: General | Google: Marketing | Top News

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About The Author: is a Founding Editor of Search Engine Land. He’s a widely cited authority on search engines and search marketing issues who has covered the space since 1996. Danny also serves as Chief Content Officer for Third Door Media, which publishes Search Engine Land and produces the SMX: Search Marketing Expo conference series. He has a personal blog called Daggle (and keeps his disclosures page there). He can be found on Facebook, Google + and microblogs on Twitter as @dannysullivan.

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  • http://www.searchcowboys.com Bas van den Beld

    Once again a very thorough analysis, thank you for that :).

    I was wondering, what do you think of the suggested theory that Google did this simply for image? With the ad they address their core business: search. With all the acquisitions, launches of new products and even a phone people ‘might’ look at Google as the big company who swallows everything around them. With this ad, they might get some attention back to their core business: relevant search results, there where the Google “image” is good.

  • jabellas

    I disagree that the ad was a waste of money for Google:

    1) 3 million is a drop in the bucket for a company like Google
    2) Ads can have multiple audiences – the general public, employees, current clients, vendors etc. You better believe that a Super Bowl ad, specially one with such a high emotional content will play very well with employees.
    3) If your main competitor is advertising as heavily as Microsoft is advertising Bing, you need to have a presence as well, even if it is token.
    4) They knew the ad was good and popular from its time on youtube, you can’t buy research like that.

  • http://www.dazzlindonna.com/blog/ dazzlindonna

    I’ve discussed this a little via Twitter today, but it will be easier without the 140 character limit here. I’m not sure this ad was all that effective across the less-savvy Internet surfers out there. My family members – who use the Internet a lot, but aren’t in the Industry – didn’t get it at all. In fact, they never even noticed that there was a story woven into the searches. The only thing they noticed was a bunch of “lame searches” (their words). Also, they felt as if Google was simply “showing them how to search” and they were offended. “We already know how to search; how stupid do you think we are, Google?” was their response. I, of course, kept my mouth shut because I wanted to get this honest reaction from the average user. Now, perhaps that says more about my family members than I might like, but at least here, it showed that the average joe user wasn’t paying enough attention to notice the storyline woven into the searches, and therefore got nothing but aggravation out of the commercial. Not what Google intended, I’m sure.

  • http://thesocialrobot.com Kelsey Childress

    I liked the google super bowl ad a lot better than any of the creepy bing ads (especially the porn one!). I was with about 10 people watching the super bowl, and everyone had a positive reaction to it.

  • Stupidscript

    I’m going to agree with Bas van den Beld.

    This was money well-spent, IMHO, to reinforce the notion that Google IS search. It addresses the Bing ads in addition to the web-wide discussions about how many fingers it has in everyone’s pie by going back to its comfort zone, and demonstrating exactly what it was that made it a big player in the first place, without denigrating anyone in the process. The Bing ads seem petulant in comparison, and this ad contrasted nicely with the web chatter about their wide reach being a bad thing. It was relaxing and gentle and reminded me that using Google could be a calming experience, especially when compared to the frenetic experience Bing describes in its ads.

  • Mike-in-Denver

    I thought that it was interesting that Google advertised it’s search service rather than any of their new services that are coming out. Are they feeling any heat from Bing?

  • allyaec

    Simple, clean and effective and the music is an excellent choice. I might be a nerd for liking it, but it is a good advert because it has motive and purpose.

    It clearly highlights the main function of the product , as well as showing the newer features of Google search. But it mainly demonstrates the way modern life is ‘searched’ online.

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