Google: Google My Business
TripAdvisor says it blocked or removed nearly 1.5 million fake reviews in 2018
Most of the fake reviews that are submitted (91%) are "biased positive reviews."...
Search used when brands are unknown, but it’s direct navigation for existing customers
A new survey from Yext explores what content sources are more trusted and what's at stake in not paying enough attention to third party...
Yelp adds new personalization features in bid to regain local momentum from Google
The new capabilities are the beginning of 'major product changes' according to the company....
Video: Local search expert Joy Hawkins shares an unexpected finding from her Google reviews research
Hawkins talks to Search Engine Land editor Barry Schwartz about breaking out on her own, buying Local Search Forum and a recent discovery she...
What is ‘Google Screened’ and how does it differ from ‘Google Guaranteed’?
The company introduces a second screening program for professional services....
FTC smacks down anti-review ‘non-disparagement clauses’ in form contracts
Make sure your contracts don't have terms that violate the CRFA. ...
Google My Business adds bulk review management
You can now save time and find reviews faster with this new Google My Business...
Hotels can now add services, amenities in Google My Business
Now you can control your hotel details on Google Maps and Google...
Video: Mary Bowling on the growth of local SEO and importance knowledge panels
What a fun discussion with this local SEO legend, who has devoted her life to helping small businesses succeed....
Review counts matter more to local business revenue than star ratings, according to study
Womply also found businesses claiming their listings on multiple sites generated 58% more revenue than the average....
New research shows strong link between Google My Business photo quantity and search performance
Here's what analyzing 580,853 images across 15,191 Google My Business listings taught us about how GMB images could be impacting user...
Analysis of SMB site builders finds connection between vendor and rankings
WP Engine, Squarespace perform well, market-leader Wix does not....
Do local citations matter anymore? Five local SEOs sound off
A range of opinions about how much attention to devote to...
Google shortnames bug persists despite Google insisting it’s fixed
Google said any current problems with suspended listings is likely the result of content or policy violations....
‘Get a Quote’ button added to Google business local knowledge panels
If you have Google My Business messaging turned out, you may start getting more messages from...
When bad user-generated content happens to good businesses
Monitor and create a triage for how you’ll handle questionable UGC content including reviews, photos and Q&A forums with incorrect information...
Google says shortnames bug resolved, local listings restored
It's unclear yet whether the missing reviews issue has also been fixed....
Google shortnames and the case of the disappearing reviews
SEOs complained that adding shortnames to GMB profiles causes reviews to disappear or listings to be suspended. Google says it's working on...
What do you do if Google My Business doesn’t understand your business?
Pop-up shops, mobile by design, are legitimate businesses but Google has no easy way to help you find...
Google aims to make it easier for SMBs to start using its products
Google for Small Business launches with resources and product recommendations for small...