Google: Google My Business
Pickup and delivery attributes, indoor Live View and more AI-powered features are coming to Google Maps and GMB
Google is packing more features, many commerce-related, into Maps, helping the company maintain its position as the intermediary between our...
Google My Business releases tool to manage your reviews
Previously, there was no real way to see the status of reviews you submitted for a takedown in an organized...
Google My Business report shows how people found your business
You can now see device and platform breakdown in your Google My Business performance...
Google My Business adds messaging to desktop interface
Businesses can now message with customers through their web browser, not just the mobile...
Google officially displays years in business in local pack
After several months of testing, Google has officially launched this new label that shows how many years your business has been in...
Google My Business launches new performance reporting
You can access these new reports within Google My Business under the insights...
Even as more people shop online, searches for ‘available near me’ up over 100% vs. last year
Google's Reena Nadkarni explains what retailers can do to drive local sales....
Google expands local business message & map query analytics
Consumers will be able to message with businesses in more ways and businesses will be able to see more local...
Google Guaranteed badge starting to appear on Google Maps listings
Google seems to be testing how consumers react to Google Guaranteed badges in places other than in Local Services Ads. ...
Google’s new Small Business Advisors program aims to help SMBs grow
Don't think of it as an enhanced version of Google Support....
Hijacked Google My Business listings appear to be a growing problem
GMB listings phishing is on the increase. Google says it's aware of the problem but business owners must be vigilant....
Holiday 2020 is do or die for many SMBs
Small businesses need to focus their marketing on key consumer sites, especially Google, for survival into 2021....
Google Search gets deeper into the ‘real-world’ with Busyness, Duplex and AR in Maps
Building the data bridge between online and offline....
Google testing new ‘call history’ feature for Google My Business
The missed call log will remain available to businesses for 45 days....
Google My Business and reviews gain in 2020 Local Ranking Factors survey
But rankings and conversions aren't always the same thing....
Google takes Local Services Ads to Europe
Searches for local services grew more than 25% YoY across European...
The rise of reputation experience management
Reviews and ratings influence search rankings and customer acquisition. Here's how marketing and customer experience teams can work together to...
Google brings bidding to Local Services Ads
Only selected advertisers will get access to the auction during the beta period....
Your all-access guide to improving your Google search visibility
Search Google for the services that your business provides. How can you get in the top 10 results instead of in the millionth...
Google local ads gain Smart Bidding for store sales, ‘pick up later,’ service attributes
The company is investing heavily to address the dominant online to offline use cases, including buy online, pickup in-store. ...