Google: Google My Business
When bad user-generated content happens to good businesses
Monitor and create a triage for how you’ll handle questionable UGC content including reviews, photos and Q&A forums with incorrect information...
Google says shortnames bug resolved, local listings restored
It's unclear yet whether the missing reviews issue has also been fixed....
Google shortnames and the case of the disappearing reviews
SEOs complained that adding shortnames to GMB profiles causes reviews to disappear or listings to be suspended. Google says it's working on...
What do you do if Google My Business doesn’t understand your business?
Pop-up shops, mobile by design, are legitimate businesses but Google has no easy way to help you find...
Google aims to make it easier for SMBs to start using its products
Google for Small Business launches with resources and product recommendations for small...
Google My Business adds more branding tools, introduces searchable @shortnames
The top 5% of local businesses in each category will also be eligible for a new "Local Favorite" badge....
Google Maps displaying redirect notice alerts when users click on business website URLs
A bug within Google Maps may be resulting in traffic loss to company websites and locations....
Survey: More consumers trust accuracy of SMB websites over Google My Business
BrightLocal also found an overwhelming consumer preference for phone calls vs. other channels such as email and messaging....
Local SEOs mixed, some peeved at idea of paying for Google My Business services
They recognized the logic – but many had strong criticisms....
Google may decide to charge for Google My Business listings
If Google starts to charge for Google My Business listings it may introduce some issues for how Google defends their free/organic...
Google Posts can now highlight customer testimonials in some countries
Let your customers highlight your business with a new form of Google...
Yoast offers revamped Schema markup with 11.0 update
The SEO plugin claims to fix Schema implementation and provide more context for search...
Google adds short names and URLs to Google My Business listings
The new feature has yet to be publicized by Google, but local guides like Mike Blumenthal report that it's already available to some verified...
The rise (and further rise) of Google My Business spam
Google's machine learning tool verification is just not working for GMB listings as spam is constantly slipping through the net. Here's how you...
Google My Business boosts visibility of business offers in Google Posts
A new feature in Google Posts can display up to 10 offers from your...
Google opens complaint form to crack down on fake info in Maps
Will this reduce the issues with fraud and spam in the Google My Business listings? We'll...
Startup helps small retailers get local inventory data online at POS
Pointy offers a way to gain more SEO visibility and compete with Amazon....
Google Q&A: More than 90 percent of questions unanswered by business owners
The answers that are there are mostly coming from Local Guides, who may or may not provide accurate information....
Business owners can now reply to reviews on Google Maps desktop
If you primarily use a desktop computer, you'll be happy to know that you can now reply to Google Maps reviews without opening a mobile...
Google My Business supports hotel check-in and check-out times
Google is now giving hotels a way to communicate even more about their properties to...